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Update conversations.php

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This commit is contained in:
Lizandro Guarnizo
2026-01-25 23:48:13 -05:00
parent 5ff209cbe5
commit b68a4737a8
1 changed files with 55 additions and 2 deletions
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conversations.php
+55 -2
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@@ -1300,6 +1300,31 @@
}
}
// Mostrar mensaje de estado (persistente) en la conversación activa
showStatusMessageInChat(userId, text) {
try {
if (!userId || !text) return;
if (String(this.currentUserId) !== String(userId)) return;
const container = document.getElementById('chat-conversations');
if (!container) return;
// eliminar status previos para evitar duplicados
Array.from(container.querySelectorAll('.message-template.system.system-status')).forEach(el => el.parentNode && el.parentNode.removeChild(el));
const el = document.createElement('div');
el.className = 'message incoming';
el.dataset.status = 'service';
const bubble = document.createElement('div');
bubble.className = 'message-bubble message-template system system-status';
bubble.innerHTML = `<div style="display:flex; gap:8px; align-items:center"><span class="mt-icon">👩‍⚕️</span><div style="flex:1"><div style="font-weight:700">${escapeHtml(String(text))}</div></div></div>`;
el.appendChild(bubble);
container.appendChild(el);
this.scrollToBottom();
} catch (e) { console.warn('showStatusMessageInChat failed', e); }
}
setupEventListeners() {
// Búsqueda de conversaciones
document.getElementById('search-input').addEventListener('input', (e) => {
@@ -2036,8 +2061,8 @@
}
if (releaseBtn) {
// show button when on_hold or advisor_requested
releaseBtn.style.display = (conv.on_hold || conv.advisor_requested) ? 'inline-block' : 'none';
// show button only when conversation is explicitly 'on_hold' (do NOT show during advisor request)
releaseBtn.style.display = (conv.on_hold) ? 'inline-block' : 'none';
releaseBtn.onclick = async () => {
try {
const resp = await fetch('api/release_hold.php', {
@@ -2071,6 +2096,22 @@
}
};
// Ensure 'Atender' button appears when there's an advisor request (even if other flows didn't initialize it yet)
(function(){
try {
const attendToggleBtn = document.getElementById('attend-toggle-btn');
const attendStatus = document.getElementById('attend-status');
if (attendToggleBtn && conv && conv.advisor_requested && !conv.in_service) {
attendToggleBtn.innerHTML = '<i class="fas fa-user-check"></i> Atender';
attendToggleBtn.classList.remove('btn-light','text-dark');
attendToggleBtn.classList.add('btn-outline-light');
attendToggleBtn.style.display = 'inline-block';
if (attendStatus) attendStatus.textContent = '';
try { this.showStatusMessageInChat(userId, 'Solicitud de asesor pendiente'); } catch(e) { /* ignore */ }
}
} catch (e) { console.warn('ensure attend button visibility failed', e); }
}).call(this);
// Render attend controls (single toggle + status) — compatible con comportamiento de chat_window.php
const attendToggleBtn = document.getElementById('attend-toggle-btn');
const attendStatus = document.getElementById('attend-status');
@@ -2090,12 +2131,16 @@
attendToggleBtn.classList.add('btn-light','text-dark');
attendToggleBtn.style.display = 'inline-block';
attendStatus.textContent = `Atendido por ${c.in_service_by_name || 'un asesor'}`;
// show status message in chat
try { this.showStatusMessageInChat(userId, 'Un asesor te está atendiendo'); } catch(e){/* ignore */}
} else if (s.advisor_requested) {
attendToggleBtn.innerHTML = '<i class="fas fa-user-check"></i> Atender';
attendToggleBtn.classList.remove('btn-light','text-dark');
attendToggleBtn.classList.add('btn-outline-light');
attendToggleBtn.style.display = 'inline-block';
attendStatus.textContent = '';
// show a subtle status that a request is pending
try { this.showStatusMessageInChat(userId, 'Solicitud de asesor pendiente'); } catch(e){/* ignore */}
} else {
attendToggleBtn.style.display = 'none';
attendStatus.textContent = '';
@@ -2139,6 +2184,11 @@
// hide hold indicator
if (holdIndicator) holdIndicator.style.display = 'none';
// Try to ensure hold is released on server as finalizing should free the hold
try {
await this.apiCall('release_hold.php', { body: { user_id: userId } });
} catch (e) { console.warn('release_hold after finish failed', e); }
// actualizar cache local
this._userStateCache = this._userStateCache || {};
this._userStateCache[userId] = { state: { in_service: false, advisor_requested: false, on_hold: false }, ts: Date.now() };
@@ -2163,6 +2213,9 @@
// hide bot toggle while in service
if (btn) btn.style.display = 'none';
// Add status message in chat to inform the user
try { this.showStatusMessageInChat(userId, 'Un asesor te está atendiendo'); } catch(e) { console.warn('showStatusMessageInChat failed', e); }
// actualizar cache local
this._userStateCache = this._userStateCache || {};
this._userStateCache[userId] = { state: { in_service: true, advisor_requested: false, on_hold: false }, ts: Date.now() };