up

logs/system.log

@@ -63,3 +63,5 @@ Stack trace:
 [2026-01-21 23:14:51] [INFO] Survey response saved {"id":"10","phone":"573111111111","parsed":{"\u00bfFue f\u00e1cil interactuar con el chat autom\u00e1tico?":"S\u00ed","\u00bfEl asesor humano resolvi\u00f3 tu solicitud?":"No","Calificaci\u00f3n":"5","Comentario":"excelente servicio"}}
 [2026-01-21 23:49:55] [INFO] delete_template.php start {"raw_input":{"id":"1"},"query":{"debug":"true"}}
 [2026-01-21 23:49:55] [INFO] delete_template.php parsed ids {"ids":[1]}
+[2026-01-24 02:11:00] [INFO] Bot paused for 3 minutes for 573022548060
+[2026-01-24 02:14:23] [INFO] Bot paused for 3 minutes for 573022548060

scripts/test_menu_backflow.php

@@ -0,0 +1,102 @@
+<?php
+// Script de test: scripts/test_menu_backflow.php
+// Simula flujo: MENÚ principal -> opción que abre "informacion_examenes" -> seleccionar "pruebas de embarazo" (end) -> enviar ATRÁS
+
+require_once __DIR__ . '/../config/config.php';
+require __DIR__ . '/../services/BotService.php';
+require __DIR__ . '/../services/ConversationStateService.php';
+
+// Ajusta este teléfono al usuario de prueba
+$phone = '573022548060';
+
+$db = Database::getInstance();
+
+// Obtener usuario
+$user = $db->fetch("SELECT * FROM users WHERE phone_number = :phone", ['phone' => $phone]);
+if (!$user) {
+    echo "Usuario con teléfono {$phone} no encontrado. Creando usuario de prueba...\n";
+    $db->insert('users', ['phone_number' => $phone, 'name' => 'Test User', 'created_at' => date('Y-m-d H:i:s')]);
+    $user = $db->fetch("SELECT * FROM users WHERE phone_number = :phone", ['phone' => $phone]);
+    if (!$user) {
+        echo "No se pudo crear el usuario de prueba. Abortando.\n";
+        exit(1);
+    }
+}
+
+// Stub de WhatsApp que imprime en stdout en lugar de hacer llamadas HTTP
+class TestWhatsAppService {
+    public function sendTextMessage($phone, $text) {
+        echo "[TestWhatsApp] sendTextMessage to {$phone}: " . trim(preg_replace('/\s+/', ' ', $text)) . "\n";
+    }
+    public function sendTemplateMessage($phone, $template, $lang, $params) {
+        echo "[TestWhatsApp] sendTemplateMessage to {$phone}: template={$template} lang={$lang}\n";
+    }
+}
+
+$bot = new BotService();
+// Injectar stub
+$rp = new ReflectionProperty($bot, 'whatsappService');
+$rp->setAccessible(true);
+$rp->setValue($bot, new TestWhatsAppService());
+
+$stateSvc = new ConversationStateService();
+
+// Limpieza inicial: borrar estados y setear users.current_menu_id = NULL
+$db->update('users', ['current_menu_id' => null, 'current_step' => 0, 'session_data' => null, 'welcome_sent_at' => date('Y-m-d H:i:s')], 'phone_number = :phone', ['phone' => $phone]);
+$stateSvc->clearState($phone);
+
+echo "== Estado inicial ==\n";
+print_r($db->fetch("SELECT id, phone_number, current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phone]));
+print_r($stateSvc->getState($phone));
+
+// 1) Enviar MENU
+echo "\n1) Enviar 'MENU'\n";
+$bot->processMessage($user, 'MENU');
+print_r($stateSvc->getState($phone));
+echo "menu_history: " . json_encode($stateSvc->getStateData($phone, 'menu_history')) . "\n";
+print_r($db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phone]));
+
+// 2) Seleccionar opción que abre informacion_examenes
+// Encontramos qué opción en main_menu abre el menu 'informacion_examenes'
+$options = $db->fetchAll("SELECT mo.* FROM menu_options mo JOIN menus m ON mo.menu_id = m.id WHERE m.is_root = 1 AND mo.is_active = 1");
+$targetOption = null;
+foreach ($options as $opt) {
+    if ($opt['action_type'] === 'menu') {
+        $targetMenu = $db->fetch("SELECT * FROM menus WHERE id = :id", ['id' => $opt['action_value']]);
+        // action_value may be name not id; check by name
+        $menuByName = $db->fetch("SELECT * FROM menus WHERE name = :name", ['name' => $opt['action_value']]);
+        if ($menuByName && $menuByName['name'] === 'informacion_examenes') {
+            $targetOption = $opt;
+            break;
+        }
+    }
+}
+
+if (!$targetOption) {
+    // Fallback: just try option 4 like user described
+    $optNumber = 4;
+    echo "No se encontró opción por nombre, usando opción {$optNumber} en main menu\n";
+    $bot->processMessage($user, (string)$optNumber);
+} else {
+    echo "Seleccionando opción número {$targetOption['option_number']} que abre informacion_examenes\n";
+    $bot->processMessage($user, (string)$targetOption['option_number']);
+}
+
+print_r($stateSvc->getState($phone));
+echo "menu_history: " . json_encode($stateSvc->getStateData($phone, 'menu_history')) . "\n";
+print_r($db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phone]));
+
+// 3) En menu informacion_examenes, seleccionar 'Pruebas de embarazo' (usualmente opción 1)
+echo "\n3) En menu informacion_examenes, seleccionar opción 1 (pruebas de embarazo)\n";
+$bot->processMessage($user, '1');
+print_r($stateSvc->getState($phone));
+echo "menu_history: " . json_encode($stateSvc->getStateData($phone, 'menu_history')) . "\n";
+print_r($db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phone]));
+
+// 4) Enviar ATRAS
+echo "\n4) Enviar 'ATRAS'\n";
+$bot->processMessage($user, 'ATRAS');
+print_r($stateSvc->getState($phone));
+print_r($db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phone]));
+
+echo "\nTest script finished.\n";

services/BotService.php

@@ -780,6 +780,8 @@ class BotService {
             $previousMenu = null;
         }
 
+        try { error_log("[BotService] updateUserMenuState - phone={$phoneNumber} previousMenu=" . json_encode($previousMenu) . " newMenu=" . json_encode($menuId)); } catch (Throwable $t) {}
+
         // Si hay un menú previo diferente al nuevo, empujarlo al historial
         if (!empty($previousMenu) && $previousMenu != $menuId) {
             try {
@@ -813,6 +815,21 @@ class BotService {
     private function pushMenuToHistory(string $phoneNumber, $menuId) {
         try {
             $stateSvc = new ConversationStateService();
+            $currentState = $stateSvc->getState($phoneNumber);
+
+            // Si no existe una fila de estado, crearla con el historial inicial
+            if (!$currentState) {
+                try {
+                    error_log("[BotService] pushMenuToHistory - no existing state, creating initial state with menu_history for phone={$phoneNumber} menuId={$menuId}");
+                    $res = $stateSvc->setState($phoneNumber, ConversationStateService::STATE_INITIAL, ['menu_history' => [$menuId]]);
+                    error_log('[BotService] pushMenuToHistory - setState result: ' . json_encode($res));
+                    return $res;
+                } catch (Exception $e) {
+                    error_log('[BotService] pushMenuToHistory create initial state failed: ' . $e->getMessage());
+                    return false;
+                }
+            }
+
             $history = (array)$stateSvc->getStateData($phoneNumber, 'menu_history');
             if (!is_array($history)) $history = [];
 

services/ConversationStateService.php

@@ -119,7 +119,13 @@ class ConversationStateService
      */
     public function clearState(string $phoneNumber): bool
     {
-        return $this->db->delete('user_states', 'phone_number = :phone', ['phone' => $phoneNumber]);
+        try {
+            $this->db->delete('user_states', 'phone_number = :phone', ['phone' => $phoneNumber]);
+            return true;
+        } catch (Exception $e) {
+            error_log('[ConversationStateService] clearState failed: ' . $e->getMessage());
+            return false;
+        }
     }
     
     /**