Update BotService.php
This commit is contained in:
Lizandro Guarnizo
+145
-21
@@ -326,28 +326,36 @@ class BotService {
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*/
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private function processMenuSelection($user, $messageText) {
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$phoneNumber = $user['phone_number'];
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// Obtener el current_menu_id más reciente desde la tabla users (evita estados desincronizados)
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$cur = $this->db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phoneNumber]);
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$currentMenuId = $cur ? $cur['current_menu_id'] : ($user['current_menu_id'] ?? null);
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// Fallback: si usamos ConversationStateService para guardar estados, respetarlo
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if (empty($currentMenuId)) {
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try {
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$stateSvc = new ConversationStateService();
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$currentMenuId = $stateSvc->getCurrentMenuId($phoneNumber);
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} catch (Exception $e) {
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// ignore if service not available
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}
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}
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// DEBUG
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try { error_log("[BotService] processMenuSelection - user_id={$user['id']} menu_id={$currentMenuId} received='{$messageText}'"); } catch (Throwable $t) {}
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$currentMenuId = null;
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// Soportar comando "atrás" o "volver" para navegar al menú padre
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// Intentar primero el servicio de estados (si existe) — esto permite flujos que usan user_states en lugar de la columna users.current_menu_id
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try {
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$stateSvc = new ConversationStateService();
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$currentMenuId = $stateSvc->getCurrentMenuId($phoneNumber);
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} catch (Exception $e) {
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// ignore if service not available
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}
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// Si no tenemos valor desde el servicio de estados, consultar columna users
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if (empty($currentMenuId)) {
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$cur = $this->db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phoneNumber]);
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$currentMenuId = $cur ? $cur['current_menu_id'] : ($user['current_menu_id'] ?? null);
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}
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// DEBUG
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try { error_log("[BotService] processMenuSelection - RESOLVED menu_id={$currentMenuId} for phone={$phoneNumber} user_id={$user['id']} incoming='{$messageText}'"); } catch (Throwable $t) {}
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// Soportar comando "atrás" o "volver" para navegar al menú padre o al menú previo
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$cmd = mb_strtolower(trim($messageText));
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$backCommands = ['atras', 'atrás', 'volver', 'back'];
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if (in_array($cmd, $backCommands, true)) {
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$this->goToParentMenu($phoneNumber, $currentMenuId);
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try { error_log("[BotService] processMenuSelection - BACK command detected for phone={$phoneNumber} resolved_menu={$currentMenuId}"); } catch (Throwable $t) {}
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if (!empty($currentMenuId)) {
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$this->goToParentMenu($phoneNumber, $currentMenuId);
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} else {
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// Si no hay menú actual, intentar volver al menú previo almacenado en historial
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$this->goToPreviousMenu($phoneNumber);
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}
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return;
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}
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@@ -503,14 +511,38 @@ class BotService {
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/**
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* Salir del menú actual
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* Guarda el menú previo en el historial para permitir "ATRÁS" después de salir
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*/
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private function exitMenu($phoneNumber) {
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// Obtener menú actual antes de limpiar
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try {
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$cur = $this->db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phoneNumber]);
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$previousMenu = $cur ? $cur['current_menu_id'] : null;
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if (!empty($previousMenu)) {
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try {
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$this->pushMenuToHistory($phoneNumber, $previousMenu);
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} catch (Exception $e) {
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error_log('[BotService] exitMenu - failed to push previous menu: ' . $e->getMessage());
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}
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}
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} catch (Exception $e) {
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// ignore
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}
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$this->db->update(
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'users',
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['current_menu_id' => null, 'current_step' => 0, 'session_data' => null],
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'phone_number = :phone',
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['phone' => $phoneNumber]
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);
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// Mantener el estado en ConversationStateService (no borrar el historial)
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try {
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$stateSvc = new ConversationStateService();
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$stateSvc->setCurrentMenu($phoneNumber, null);
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} catch (Exception $e) {
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// ignore
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}
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}
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/**
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@@ -671,26 +703,30 @@ class BotService {
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// Intentar resolver por ID numérico
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if (!empty($currentMenuId) && is_numeric($currentMenuId)) {
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$menu = $this->db->fetch("SELECT id, parent_id FROM menus WHERE id = :id", ['id' => (int)$currentMenuId]);
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$menu = $this->db->fetch("SELECT id, parent_id, name, title FROM menus WHERE id = :id", ['id' => (int)$currentMenuId]);
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}
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// Si no existe, intentar resolver por nombre (caso action_value = 'main_menu')
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if (!$menu && !empty($currentMenuId)) {
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$menu = $this->db->fetch("SELECT id, parent_id FROM menus WHERE name = :name", ['name' => $currentMenuId]);
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$menu = $this->db->fetch("SELECT id, parent_id, name, title FROM menus WHERE name = :name", ['name' => $currentMenuId]);
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}
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if ($menu) {
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$parentId = $menu['parent_id'] ?? null;
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try { error_log("[BotService] goToParentMenu - resolved menu id={$menu['id']} name={$menu['name']} title='{$menu['title']}' parent_id=" . ($parentId ?? 'null') . " for phone={$phoneNumber}"); } catch (Throwable $t) {}
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if (!empty($parentId)) {
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$this->showMenu($phoneNumber, $parentId);
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return;
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} else {
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// Si no hay padre, re-mostrar el menú actual (mejor UX) o fallback al menú principal
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// Si no hay padre, re-mostrar el menú actual (mejor UX)
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if (!empty($menu['id'])) {
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$this->showMenu($phoneNumber, $menu['id']);
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return;
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}
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}
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} else {
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try { error_log("[BotService] goToParentMenu - could not resolve menu for currentMenuId='{$currentMenuId}' phone={$phoneNumber}"); } catch (Throwable $t) {}
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}
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// Fallback final a menú principal
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@@ -703,17 +739,105 @@ class BotService {
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/**
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* Actualizar estado del menú del usuario
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* - Guarda el menú actual en el historial (ConversationStateService) antes de actualizar
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*/
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private function updateUserMenuState($phoneNumber, $menuId) {
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// Obtener menú previo
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try {
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$cur = $this->db->fetch("SELECT current_menu_id FROM users WHERE phone_number = :phone", ['phone' => $phoneNumber]);
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$previousMenu = $cur ? $cur['current_menu_id'] : null;
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} catch (Exception $e) {
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$previousMenu = null;
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}
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// Si hay un menú previo diferente al nuevo, empujarlo al historial
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if (!empty($previousMenu) && $previousMenu != $menuId) {
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try {
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$this->pushMenuToHistory($phoneNumber, $previousMenu);
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} catch (Exception $e) {
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error_log('[BotService] failed to push menu to history: ' . $e->getMessage());
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}
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}
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// Actualizar columna users
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$this->db->update(
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'users',
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['current_menu_id' => $menuId, 'current_step' => 1],
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'phone_number = :phone',
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['phone' => $phoneNumber]
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);
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// También actualizar ConversationStateService por compatibilidad
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try {
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$stateSvc = new ConversationStateService();
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$stateSvc->setCurrentMenu($phoneNumber, (int)$menuId);
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} catch (Exception $e) {
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// ignore if service not available
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}
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}
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/**
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* Empujar un menú al historial del usuario (se almacena en ConversationStateService.state_data.menu_history)
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*/
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private function pushMenuToHistory(string $phoneNumber, $menuId) {
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try {
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$stateSvc = new ConversationStateService();
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$history = (array)$stateSvc->getStateData($phoneNumber, 'menu_history');
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if (!is_array($history)) $history = [];
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// Añadir al final y limitar a 10 entradas
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$history[] = $menuId;
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if (count($history) > 10) array_shift($history);
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return $stateSvc->updateStateData($phoneNumber, ['menu_history' => $history]);
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} catch (Exception $e) {
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error_log('[BotService] pushMenuToHistory failed: ' . $e->getMessage());
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return false;
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}
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}
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/**
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* Sacar el último menú del historial (LIFO) y retornarlo
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*/
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private function popMenuFromHistory(string $phoneNumber) {
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try {
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$stateSvc = new ConversationStateService();
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$history = (array)$stateSvc->getStateData($phoneNumber, 'menu_history');
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if (!is_array($history) || empty($history)) return null;
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$last = array_pop($history);
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$stateSvc->updateStateData($phoneNumber, ['menu_history' => $history]);
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return $last;
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} catch (Exception $e) {
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error_log('[BotService] popMenuFromHistory failed: ' . $e->getMessage());
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return null;
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}
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}
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/**
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* Ir al menú anterior según historial. Si no hay historial, fallback a main menu.
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*/
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private function goToPreviousMenu($phoneNumber) {
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$prev = $this->popMenuFromHistory($phoneNumber);
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if (!empty($prev)) {
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// Intentar mostrar por ID primero
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if (is_numeric($prev)) {
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$this->showMenu($phoneNumber, (int)$prev);
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return;
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}
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// Si no es numérico, intentar resolver por nombre
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$menu = $this->db->fetch("SELECT id FROM menus WHERE name = :name", ['name' => $prev]);
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if ($menu && !empty($menu['id'])) {
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$this->showMenu($phoneNumber, $menu['id']);
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return;
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}
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}
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// Fallback
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$this->showMainMenu($phoneNumber);
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}
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/**
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* Obtener estadísticas del bot
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*/
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