feat: never-expire Telegram session + logout confirmation on both channels

- STATE_TTL: 7200s → 315360000s (10 years) so sessions survive indefinitely - Telegram: "salir"/"/salir" now shows inline confirmation keyboard instead of going straight to menu; "Cerrar sesión" button added to main menu; logout_ask/logout_confirm/confirmLogout() handler clears state and returns to email prompt - Web chat: "Cerrar sesión" button in main menu; clicking it shows a confirmation message with "Sí, cerrar sesión" / "No, quedarme" buttons; only the confirmed action calls cerrarSesion() Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-07-14 19:32:06 +00:00
parent 80dd7ee9ca
commit 9a13bad235
2 changed files with 65 additions and 4 deletions
@@ -171,6 +171,25 @@ class PublicChat extends Component
        $this->paso            = 'email';
    }

+    public function confirmarCierreSesion(): void
+    {
+        if (! $this->convId) {
+            return;
+        }
+
+        ChatMessage::create([
+            'conversation_id' => $this->convId,
+            'tipo'            => 'bot',
+            'tipo_ui'         => 'buttons',
+            'contenido'       => '¿Seguro que deseas cerrar sesión? Tendrás que volver a ingresar tu correo y código la próxima vez.',
+            'payload'         => ['botones' => [
+                ['label' => '✅ Sí, cerrar sesión', 'action' => 'sesion.cerrar.confirmar', 'data' => []],
+                ['label' => '❌ No, quedarme',       'action' => 'menu.principal',           'data' => []],
+            ]],
+            'leido' => true,
+        ]);
+    }
+
    public function cerrarSesion(): void
    {
        session()->forget(['chat_user_id', 'chat_conv_id']);
@@ -407,6 +426,8 @@ class PublicChat extends Component
            $action === 'perfil.ver'            => $this->verPerfil(),
            $action === 'asesor.solicitar'      => $this->solicitarAsesor(),
            $action === 'pago.aplicar'          => $this->aplicarRecargaValidada($data),
+            $action === 'sesion.cerrar'         => $this->confirmarCierreSesion(),
+            $action === 'sesion.cerrar.confirmar' => $this->cerrarSesion(),
            default                             => $this->mostrarMenuPrincipal($this->convId),
        };

@@ -515,6 +536,7 @@ class PublicChat extends Component
                ['label' => 'Historial',           'action' => 'historial.ver',       'data' => []],
                ['label' => 'Mi Perfil',           'action' => 'perfil.ver',          'data' => []],
                ['label' => 'Hablar con asesor',   'action' => 'asesor.solicitar',    'data' => []],
+                ['label' => '🚪 Cerrar sesión',    'action' => 'sesion.cerrar',       'data' => []],
            ]],
            'leido' => true,
        ]);
@@ -31,7 +31,7 @@ use Illuminate\Support\Str;

 class TelegramBotService
 {
-    private const STATE_TTL = 7200; // 2 hours
+    private const STATE_TTL = 315360000; // 10 years — session never expires automatically

    private ?int $convId = null;

@@ -63,10 +63,20 @@ class TelegramBotService

        $lower = strtolower(trim($text));

+        // "salir" siempre pide confirmación de cierre de sesión
+        if (in_array($lower, ['salir', '/salir'])) {
+            if ($state['user_id'] ?? null) {
+                $this->showLogoutConfirmation($chatId);
+            } else {
+                $this->askEmail($chatId);
+            }
+            return;
+        }
+
        // Palabras que siempre regresan al menú, desde cualquier punto del flujo
        $menuTriggers = [
-            '/start', '/menu', '/salir', '/inicio', '/cancelar',
-            'menu', 'menú', 'inicio', 'hola', 'salir', 'volver',
+            '/start', '/menu', '/inicio', '/cancelar',
+            'menu', 'menú', 'inicio', 'hola', 'volver',
            'regresar', 'cancelar', 'empezar', 'comenzar', 'start',
        ];

@@ -118,7 +128,9 @@ class TelegramBotService
        $action = $parts[0];

        match ($action) {
-            'menu'        => $this->showMainMenu($chatId),
+            'menu'           => $this->showMainMenu($chatId),
+            'logout_ask'     => $this->showLogoutConfirmation($chatId),
+            'logout_confirm' => $this->confirmLogout($chatId),
            'svc_list'    => $this->listServices($chatId),
            'svc_view'    => $this->viewService($chatId, (int) ($parts[1] ?? 0)),
            'buy_start'   => $this->startPurchase($chatId, (int) ($parts[1] ?? 0)),
@@ -497,6 +509,30 @@ class TelegramBotService

    // ─── Main menu ────────────────────────────────────────────

+    private function showLogoutConfirmation(string $chatId): void
+    {
+        $this->sendWithKeyboard(
+            $chatId,
+            "⚠️ ¿Deseas cerrar sesión?\nDeberás volver a ingresar tu correo y código para continuar.",
+            [
+                [
+                    ['text' => '✅ Sí, cerrar sesión', 'callback_data' => 'logout_confirm'],
+                    ['text' => '❌ No, quedarme',      'callback_data' => 'menu'],
+                ],
+            ]
+        );
+    }
+
+    private function confirmLogout(string $chatId): void
+    {
+        $state = $this->getState($chatId);
+        unset($state['user_id'], $state['conv_id'], $state['step'], $state['data']);
+        $state['step'] = 'await_email';
+        $this->setState($chatId, $state);
+        $this->send($chatId, "👋 Sesión cerrada. Hasta pronto.");
+        $this->askEmail($chatId);
+    }
+
    private function showMainMenu(string $chatId): void
    {
        $state         = $this->getState($chatId);
@@ -520,6 +556,9 @@ class TelegramBotService
            [
                ['text' => '🧑 Hablar con asesor', 'callback_data' => 'agent'],
            ],
+            [
+                ['text' => '🚪 Cerrar sesión',     'callback_data' => 'logout_ask'],
+            ],
        ]);
    }