Lizandro GuarnizoandClaude Sonnet 4.6
2c0ac04993
- Fix display:none vs display:flex conflict in PHP flow card rendering (sections were always visible)
- Add addFlowCard() JS function that properly inserts new flow cards into the PHP form
- Fix flowTabChange() to use block vs flex display correctly per section type
- Rewrite endpoints tab as full CRUD table (add/edit/delete) with name, direction, active toggle
- Add companyEndpointDelete() handler and route
- Update companyEndpointSave() to handle ep_id, name, params, is_active fields
- Add company_endpoints columns: name, params
- Add saveEpRow/testEpRow/deleteEpRow/addNewEp JS functions
- NormalBot: set __greeted sentinel after showing greeting menu to prevent re-send on every message
- NormalBot: add substituteUrlVars() to replace {param} tokens in endpoint URLs with collected metadata
- DB: submenu_ciclos_sanidad (4 items) → list; prod_kilos_finca endpoint linked; all >3-button menus → list
- DB: fincas_list endpoint activated
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
578 lines
26 KiB
PHP
578 lines
26 KiB
PHP
<?php
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declare(strict_types=1);
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class NormalBot
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{
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public static function process(array $company, array $context, string $input): ?array
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{
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$config = self::getConfig($company);
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$permType = (string)($company['_permission_type'] ?? 1);
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$perType = $config['per_type'][$permType] ?? [];
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$commands = $perType['commands'] ?? $config['commands'] ?? [];
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$flows = array_merge($config['flows'] ?? [], $perType['flows'] ?? []);
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$menus = array_merge($config['menus'] ?? [], $perType['menus'] ?? []);
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$botCtx = ConversationContext::getOrCreate((int)$company['id'], $context['from'], 'normal');
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$ctxId = (int)$botCtx['id'];
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$currentNode = $botCtx['current_node'];
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$normalized = self::normalize($input);
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// 1. Commands always win — escape from any state (salir, menu, etc.)
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foreach ($commands as $keyword => $action) {
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if ($normalized === self::normalize((string)$keyword)) {
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ConversationContext::updateNode($ctxId, $action);
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// Commands that match a flow
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if (isset($flows[$action])) {
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return self::handleFlow($flows[$action], $context, $company, $ctxId, $menus);
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}
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// Commands that match a menu
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if (isset($menus[$action])) {
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return self::buildMenuResponse($menus[$action], $context['from'], $company);
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}
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return null;
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}
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}
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// 2. Multi-step form: user is currently filling in fields
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$meta = ConversationContext::getMetadata($ctxId);
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if (!empty($meta['collecting'])) {
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return self::handleCollectingInput($meta, $input, 'text', $context, $company, $ctxId, $flows, $menus);
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}
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// 3. Active node — resume conversation
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$sentinels = ['collecting', '__greeted'];
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if ($currentNode !== null && !in_array($currentNode, $sentinels, true) && isset($flows[$currentNode])) {
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return self::handleFlow($flows[$currentNode], $context, $company, $ctxId, $menus);
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}
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// 4. Per-type greeting menu — only for brand-new sessions (currentNode === null)
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$greetingMenuKey = $perType['greeting_menu'] ?? null;
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if ($greetingMenuKey !== null && $currentNode === null && isset($menus[$greetingMenuKey])) {
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ConversationContext::updateNode($ctxId, '__greeted'); // sentinel: evita re-envío del menú
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return self::buildMenuResponse($menus[$greetingMenuKey], $context['from'], $company);
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}
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// 5. Greeting text
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$greeting = $perType['greeting'] ?? $config['greeting'] ?? null;
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if ($greeting !== null && $currentNode === null) {
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$greetingFlowId = $perType['greeting_flow'] ?? 'greeting';
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if (isset($flows[$greetingFlowId])) {
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ConversationContext::updateNode($ctxId, $greetingFlowId);
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return self::handleFlow($flows[$greetingFlowId], $context, $company, $ctxId, $menus);
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}
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$response = self::sendText($greeting, $context['from'], $company);
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ConversationContext::updateNode($ctxId, null);
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return $response;
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}
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// 6. Fallback flow
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$fallbackFlowId = $perType['fallback_flow'] ?? $config['fallback_flow'] ?? null;
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if ($fallbackFlowId !== null && isset($flows[$fallbackFlowId])) {
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ConversationContext::updateNode($ctxId, $fallbackFlowId);
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return self::handleFlow($flows[$fallbackFlowId], $context, $company, $ctxId, $menus);
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}
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// 7. Greeting menu as fallback (texto no reconocido después de estar en __greeted)
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if ($greetingMenuKey !== null && isset($menus[$greetingMenuKey])) {
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ConversationContext::updateNode($ctxId, '__greeted');
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return self::buildMenuResponse($menus[$greetingMenuKey], $context['from'], $company);
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}
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// 8. Static fallback text
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$fallback = $perType['fallback'] ?? $config['fallback'] ?? null;
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if ($fallback !== null) {
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ConversationContext::updateNode($ctxId, null);
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return self::sendText($fallback, $context['from'], $company);
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}
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return null;
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}
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// ── Multi-step collecting ────────────────────────────────────────────────
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private static function handleCollectingInput(
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array $meta, string $input, string $inputType,
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array $context, array $company, int $ctxId, array $flows, array $menus
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): ?array {
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$col = $meta['collecting'];
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$group = $col['meta_group'] ?? '';
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$key = $col['meta_key'] ?? '';
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$nextNode = $col['next_node'] ?? null;
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$formData = $meta[$group] ?? [];
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$formData[$key] = trim($input);
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$meta[$group] = $formData;
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unset($meta['collecting']);
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ConversationContext::updateMetadata($ctxId, $meta);
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if ($nextNode !== null) {
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ConversationContext::updateNode($ctxId, $nextNode);
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if (isset($flows[$nextNode])) {
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return self::handleFlow($flows[$nextNode], $context, $company, $ctxId, $menus);
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}
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} else {
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ConversationContext::updateNode($ctxId, null);
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}
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return null;
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}
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private static function handleCollectInput(array $flow, array $context, array $company, int $ctxId): ?array
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{
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$meta = ConversationContext::getMetadata($ctxId);
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$meta['collecting'] = [
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'meta_group' => $flow['meta_group'] ?? '',
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'meta_key' => $flow['meta_key'] ?? '',
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'next_node' => $flow['next_node'] ?? null,
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];
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ConversationContext::updateMetadata($ctxId, $meta);
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ConversationContext::updateNode($ctxId, 'collecting');
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return self::sendText($flow['prompt'] ?? '¿Cuál es el valor?', $context['from'], $company);
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}
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// ── Dynamic list (from endpoint) ─────────────────────────────────────────
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private static function handleDynamicList(array $flow, array $context, array $company, int $ctxId): ?array
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{
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$meta = ConversationContext::getMetadata($ctxId);
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$items = self::fetchDynamicList($flow['source_endpoint_key'] ?? '', $company, $meta);
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if ($items === null || count($items) === 0) {
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ConversationContext::reset($ctxId);
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return self::sendText(
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'No se pudieron cargar las opciones ahora. Escribe *menu* para volver.',
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$context['from'], $company
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);
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}
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$meta['collecting'] = [
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'meta_group' => $flow['meta_group'] ?? '',
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'meta_key' => $flow['meta_key'] ?? '',
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'next_node' => $flow['next_node'] ?? null,
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];
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ConversationContext::updateMetadata($ctxId, $meta);
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ConversationContext::updateNode($ctxId, 'collecting');
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return self::buildDynamicListResponse($items, $flow, $context['from'], $company);
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}
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// Reemplaza {variable} en la URL con valores del metadata acumulado
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private static function substituteUrlVars(string $url, array $meta): string
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{
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foreach ($meta as $group => $fields) {
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if (!is_array($fields)) continue;
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foreach ($fields as $key => $value) {
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$url = str_replace('{' . $key . '}', urlencode((string)$value), $url);
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}
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}
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return $url;
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}
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private static function fetchDynamicList(string $endpointKey, array $company, array $meta = []): ?array
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{
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if ($endpointKey === '') return null;
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$stmt = db()->prepare(
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'SELECT url, method FROM company_endpoints WHERE company_id=? AND endpoint_key=? AND is_active=1 LIMIT 1'
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);
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$stmt->execute([(int)$company['id'], $endpointKey]);
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$ep = $stmt->fetch();
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if (!$ep || empty($ep['url'])) return null;
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$apiKey = $company['api_key'] ?? '';
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$url = self::substituteUrlVars($ep['url'], $meta);
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$ch = curl_init($url);
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curl_setopt_array($ch, [
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CURLOPT_RETURNTRANSFER => true,
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CURLOPT_TIMEOUT => 10,
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CURLOPT_HTTPHEADER => [
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'Authorization: Bearer ' . $apiKey,
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'X-API-Key: ' . $apiKey,
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],
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]);
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$body = curl_exec($ch);
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$code = curl_getinfo($ch, CURLINFO_HTTP_CODE);
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curl_close($ch);
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if ($code !== 200 || !$body) return null;
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$data = json_decode($body, true);
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if (!is_array($data)) return null;
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// Accept both top-level array and {data: [...]}
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return isset($data['data']) && is_array($data['data']) ? $data['data'] : $data;
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}
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private static function buildDynamicListResponse(array $items, array $flow, string $to, array $company): ?array
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{
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$valueField = $flow['value_field'] ?? 'id';
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$labelField = $flow['label_field'] ?? 'name';
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$rows = [];
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foreach (array_slice($items, 0, 10) as $item) {
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$id = (string)($item[$valueField] ?? '');
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$title = mb_substr((string)($item[$labelField] ?? $id), 0, 24);
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if ($id === '') continue;
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$rows[] = ['id' => $id, 'title' => $title];
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}
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if (empty($rows)) return null;
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$interactive = [
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'type' => 'list',
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'header' => ['type' => 'text', 'text' => mb_substr($flow['header'] ?? 'Selecciona', 0, 60)],
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'body' => ['text' => mb_substr($flow['body'] ?? 'Elige una opción:', 0, 1024)],
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'footer' => ['text' => mb_substr($company['display_name'] ?? '', 0, 60)],
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'action' => [
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'button' => mb_substr($flow['button'] ?? 'Ver opciones', 0, 20),
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'sections' => [[
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'title' => mb_substr($flow['section_title'] ?? 'Opciones', 0, 24),
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'rows' => $rows,
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]],
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],
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];
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return self::enqueueInteractive($to, $interactive, $company);
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}
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// ── Submit form (end of multi-step collection) ───────────────────────────
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private static function handleSubmitForm(array $flow, array $context, array $company, int $ctxId): ?array
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{
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$meta = ConversationContext::getMetadata($ctxId);
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$group = $flow['meta_group'] ?? '';
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$formData = $meta[$group] ?? [];
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unset($meta[$group], $meta['collecting']);
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ConversationContext::updateMetadata($ctxId, $meta);
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$params = [
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'endpoint_key' => $flow['endpoint_key'] ?? '',
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'caption' => $flow['caption'] ?? 'Informe generado.',
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'filename' => $flow['filename'] ?? 'reporte.pdf',
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'query' => $formData, // form fields become URL query params
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];
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return self::executeApiReport($params, $context, $company, $ctxId);
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}
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// ── Flow dispatcher ──────────────────────────────────────────────────────
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private static function resolveMenu($menuRef, array $company, array $allMenus = []): array
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{
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if (is_string($menuRef)) {
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if (isset($allMenus[$menuRef])) return $allMenus[$menuRef];
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$config = self::getConfig($company);
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return ($config['menus'] ?? [])[$menuRef] ?? [];
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}
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return is_array($menuRef) ? $menuRef : [];
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}
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private static function handleFlow(array $flow, array $context, array $company, int $ctxId, array $menus = []): ?array
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{
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$type = $flow['type'] ?? 'text';
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return match ($type) {
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'text' => self::sendText($flow['message'] ?? '', $context['from'], $company),
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'image' => self::sendImage($flow['media_id'] ?? '', $flow['caption'] ?? null, $context['from'], $company),
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'menu' => self::buildMenuResponse(self::resolveMenu($flow['menu'] ?? [], $company, $menus), $context['from'], $company),
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'function' => self::executeFunction($flow['function'] ?? '', $flow['params'] ?? [], $context, $company, $ctxId),
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'collect_input' => self::handleCollectInput($flow, $context, $company, $ctxId),
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'dynamic_list' => self::handleDynamicList($flow, $context, $company, $ctxId),
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'submit_form' => self::handleSubmitForm($flow, $context, $company, $ctxId),
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default => null,
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};
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}
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// ── Functions ────────────────────────────────────────────────────────────
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private static function executeFunction(string $function, array $params, array $context, array $company, int $ctxId): ?array
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{
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return match ($function) {
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'reset' => (function () use ($ctxId, $context, $company) {
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ConversationContext::reset($ctxId);
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return self::sendText('¿En qué más puedo ayudarte?', $context['from'], $company);
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})(),
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'goodbye' => (function () use ($ctxId, $context, $company) {
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ConversationContext::reset($ctxId);
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return self::sendText("Hasta luego 👋\n\nEscribe *menu* cuando quieras volver.", $context['from'], $company);
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})(),
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'forward_to_ai' => null,
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'api_report' => self::executeApiReport($params, $context, $company, $ctxId),
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default => null,
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};
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}
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private static function executeApiReport(array $params, array $context, array $company, int $ctxId): ?array
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{
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$endpointKey = $params['endpoint_key'] ?? '';
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$nav = "\n\nEscribe *menu* para ver más opciones o *salir* para terminar.";
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if ($endpointKey === '') {
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ConversationContext::reset($ctxId);
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return self::sendText('Error: endpoint no configurado.' . $nav, $context['from'], $company);
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}
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$stmt = db()->prepare("SELECT url, method FROM company_endpoints WHERE company_id = ? AND endpoint_key = ? AND is_active = 1 LIMIT 1");
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$stmt->execute([(int)$company['id'], $endpointKey]);
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$ep = $stmt->fetch();
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if (!$ep || empty($ep['url'])) {
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self::log("API report: endpoint_key '{$endpointKey}' no configurado para company {$company['id']}");
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ConversationContext::reset($ctxId);
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return self::sendText('El informe solicitado no está configurado. Contacta al administrador.' . $nav, $context['from'], $company);
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}
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$meta = ConversationContext::getMetadata($ctxId);
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$url = self::substituteUrlVars($ep['url'], $meta); // reemplaza {var} con valores del formulario
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$method = strtoupper($ep['method'] ?? 'GET');
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$apiKey = $company['api_key'] ?? '';
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$extraQuery = $params['query'] ?? [];
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$dateMode = $params['date_mode'] ?? '';
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if ($dateMode === 'today') {
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$extraQuery['fecha'] = date('Y-m-d');
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} elseif ($dateMode === 'last_30') {
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$extraQuery['fecha_inicio'] = date('Y-m-d', strtotime('-30 days'));
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$extraQuery['fecha_fin'] = date('Y-m-d');
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}
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$extraQuery['telefono'] = $context['from'];
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$extraQuery['nombre'] = $context['name'] ?? '';
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$glue = str_contains($url, '?') ? '&' : '?';
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$url .= $glue . http_build_query($extraQuery);
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$ch = curl_init($url);
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$curlOpts = [
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CURLOPT_RETURNTRANSFER => true,
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CURLOPT_FOLLOWLOCATION => true,
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CURLOPT_TIMEOUT => 15,
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CURLOPT_HTTPHEADER => [
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'Authorization: Bearer ' . $apiKey,
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'X-API-Key: ' . $apiKey,
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'User-Agent: bot-palmas360/1.0',
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],
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];
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if ($method === 'POST') {
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$curlOpts[CURLOPT_POST] = true;
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$curlOpts[CURLOPT_POSTFIELDS] = '{}';
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}
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curl_setopt_array($ch, $curlOpts);
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$content = curl_exec($ch);
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$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
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$contentType = curl_getinfo($ch, CURLINFO_CONTENT_TYPE);
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$error = curl_error($ch);
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curl_close($ch);
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if ($error) {
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self::log("API report error [{$endpointKey}]: {$error}");
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ConversationContext::reset($ctxId);
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return self::sendText('Error al obtener el reporte. Intenta de nuevo.' . $nav, $context['from'], $company);
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}
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if ($httpCode >= 400) {
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self::log("API report HTTP {$httpCode} [{$endpointKey}]: " . mb_substr($content, 0, 200));
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ConversationContext::reset($ctxId);
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return self::sendText('Error al obtener el reporte. Intenta de nuevo.' . $nav, $context['from'], $company);
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}
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$mimeMap = [
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'application/pdf' => ['pdf', 'application/pdf'],
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'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet' => ['xlsx', 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet'],
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'application/vnd.ms-excel' => ['xls', 'application/vnd.ms-excel'],
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'text/csv' => ['csv', 'text/csv'],
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'application/vnd.oasis.opendocument.spreadsheet' => ['ods', 'application/vnd.oasis.opendocument.spreadsheet'],
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];
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$ext = 'pdf';
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$mime = 'application/pdf';
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foreach ($mimeMap as $m => $info) {
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if (str_starts_with($contentType ?? '', $m)) {
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[$ext, $mime] = $info;
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break;
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}
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}
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$phoneNumberId = $company['phone_number_id'] ?? env('WHATSAPP_PHONE_NUMBER_ID', '');
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if ($phoneNumberId === '') {
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return self::sendText('Error: canal de envío no configurado.', $context['from'], $company);
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}
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$tmpFile = sys_get_temp_dir() . '/report_' . bin2hex(random_bytes(8)) . '.' . $ext;
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file_put_contents($tmpFile, $content);
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$upload = WhatsAppSender::uploadMedia($tmpFile, $mime, $phoneNumberId);
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if (!$upload['success'] || !$upload['media_id']) {
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self::log("API report upload failed [{$endpointKey}]: " . ($upload['error'] ?? 'unknown'));
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ConversationContext::reset($ctxId);
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return self::sendText('Error al enviar el reporte. Intenta de nuevo.' . $nav, $context['from'], $company);
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}
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$reportName = $params['filename'] ?? ('reporte.' . $ext);
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$caption = $params['caption'] ?? 'Aquí tienes el reporte solicitado.';
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WhatsAppSender::sendDocument($context['from'], $upload['media_id'], $phoneNumberId, $caption, $reportName);
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ConversationContext::reset($ctxId);
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return self::sendText('✅ Reporte enviado.' . $nav, $context['from'], $company);
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}
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// ── Public helpers ───────────────────────────────────────────────────────
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public static function buildGreetingMenu(array $menu, string $to, array $company): ?array
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{
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return self::buildMenuResponse($menu, $to, $company);
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}
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// ── Interactive messages ─────────────────────────────────────────────────
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public static function processInteractive(array $company, array $context, string $input): ?array
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{
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$config = self::getConfig($company);
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$permType = (string)($company['_permission_type'] ?? 1);
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$perType = $config['per_type'][$permType] ?? [];
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$flows = array_merge($config['flows'] ?? [], $perType['flows'] ?? []);
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$menus = array_merge($config['menus'] ?? [], $perType['menus'] ?? []);
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$botCtx = ConversationContext::getOrCreate((int)$company['id'], $context['from'], 'normal');
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$ctxId = (int)$botCtx['id'];
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// Multi-step form: interactive selection is the collected value
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$meta = ConversationContext::getMetadata($ctxId);
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if (!empty($meta['collecting'])) {
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return self::handleCollectingInput($meta, $input, 'interactive', $context, $company, $ctxId, $flows, $menus);
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}
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// Standard button/row resolution against static menus
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foreach ($flows as $flowId => $flow) {
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if (($flow['type'] ?? '') !== 'menu') continue;
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$menu = self::resolveMenu($flow['menu'] ?? [], $company, $menus);
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foreach ($menu['sections'] ?? [] as $section) {
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foreach ($section['rows'] ?? [] as $row) {
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if (($row['id'] ?? '') === $input) {
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ConversationContext::updateNode($ctxId, $row['id']);
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if (isset($flows[$row['id']])) {
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return self::handleFlow($flows[$row['id']], $context, $company, $ctxId, $menus);
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}
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return null;
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}
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}
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}
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foreach ($menu['buttons'] ?? [] as $btn) {
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if (($btn['id'] ?? '') === $input) {
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ConversationContext::updateNode($ctxId, $btn['id']);
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if (isset($flows[$btn['id']])) {
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return self::handleFlow($flows[$btn['id']], $context, $company, $ctxId, $menus);
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}
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return null;
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}
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}
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}
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// Direct flow match (button id == flow key)
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if (isset($flows[$input])) {
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ConversationContext::updateNode($ctxId, $input);
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return self::handleFlow($flows[$input], $context, $company, $ctxId, $menus);
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}
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return null;
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}
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// ── WhatsApp senders ─────────────────────────────────────────────────────
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private static function buildMenuResponse(array $menu, string $to, array $company): ?array
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{
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$menuType = $menu['type'] ?? 'list';
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if ($menuType === 'list') {
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$interactive = [
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'type' => 'list',
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'header' => [
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'type' => 'text',
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'text' => mb_substr($menu['header'] ?? 'Menú', 0, 60),
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],
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'body' => ['text' => mb_substr($menu['body'] ?? 'Selecciona una opción:', 0, 1024)],
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'footer' => ['text' => mb_substr($menu['footer'] ?? $company['display_name'] ?? '', 0, 60)],
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'action' => [
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'button' => mb_substr($menu['button'] ?? 'Ver opciones', 0, 20),
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'sections' => [],
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],
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];
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foreach ($menu['sections'] ?? [] as $section) {
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$rows = [];
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foreach ($section['rows'] ?? [] as $row) {
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$rows[] = [
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'id' => mb_substr($row['id'] ?? '', 0, 200),
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'title' => mb_substr($row['title'] ?? '', 0, 24),
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'description' => isset($row['description']) ? mb_substr($row['description'], 0, 72) : null,
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];
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}
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$interactive['action']['sections'][] = [
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'title' => mb_substr($section['title'] ?? '', 0, 24),
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'rows' => $rows,
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];
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}
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return self::enqueueInteractive($to, $interactive, $company);
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}
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if ($menuType === 'button') {
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$buttons = [];
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foreach (array_slice($menu['buttons'] ?? [], 0, 3) as $btn) {
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$buttons[] = [
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'type' => 'reply',
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'reply' => [
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'id' => mb_substr($btn['id'] ?? '', 0, 256),
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'title' => mb_substr($btn['title'] ?? '', 0, 20),
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],
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];
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}
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$interactive = [
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'type' => 'button',
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'body' => ['text' => mb_substr($menu['body'] ?? 'Selecciona:', 0, 1024)],
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'action' => ['buttons' => $buttons],
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];
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return self::enqueueInteractive($to, $interactive, $company);
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}
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return null;
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}
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private static function sendText(string $text, string $to, array $company): array
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{
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return ['action' => 'send', 'type' => 'text', 'to' => $to, 'payload' => json_encode(['text' => $text])];
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}
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private static function sendImage(string $mediaId, ?string $caption, string $to, array $company): array
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{
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return ['action' => 'send', 'type' => 'image', 'to' => $to, 'payload' => json_encode(['media_id' => $mediaId, 'caption' => $caption])];
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}
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private static function enqueueInteractive(string $to, array $interactive, array $company): array
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{
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return ['action' => 'send', 'type' => 'interactive', 'to' => $to, 'payload' => json_encode(['interactive' => $interactive])];
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}
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private static function getConfig(array $company): array
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{
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$json = $company['config_json'] ?? '';
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$config = $json !== '' ? json_decode($json, true) : null;
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return is_array($config) ? $config : [];
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}
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private static function normalize(string $input): string
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{
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$input = mb_strtolower(trim($input));
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$input = str_replace(['á','é','í','ó','ú','ü','ñ'], ['a','e','i','o','u','u','n'], $input);
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return preg_replace('/[^a-z0-9\s]/', '', $input);
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}
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private static function log(string $msg): void
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{
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if (class_exists('WpWebhook')) WpWebhook::log('NORMALBOT', $msg);
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}
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}
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