Files
whatsapp/conversations.php
T
2026-01-21 16:42:26 -05:00

1608 lines
70 KiB
PHP

<!DOCTYPE html>
<html lang="es">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>💬 Conversaciones - WhatsApp Bot</title>
<link href="https://cdnjs.cloudflare.com/ajax/libs/bootstrap/5.3.0/css/bootstrap.min.css" rel="stylesheet">
<link href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css" rel="stylesheet">
<style>
:root {
--whatsapp-green: #25d366;
--whatsapp-green-dark: #128c7e;
--whatsapp-light: #dcf8c6;
--whatsapp-dark: #075e54;
--message-bg: #f0f0f0;
--sidebar-bg: #f8f9fa;
}
body {
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
background: #e5ddd5;
margin: 0;
height: 100vh;
overflow: hidden;
}
.chat-container {
display: flex;
height: 100vh;
background: white;
}
.chat-sidebar {
width: 350px;
background: var(--sidebar-bg);
border-right: 1px solid #e1e5e9;
display: flex;
flex-direction: column;
}
.sidebar-header {
padding: 20px;
background: var(--whatsapp-dark);
color: white;
display: flex;
align-items: center;
justify-content: space-between;
}
.sidebar-search {
padding: 10px 20px;
background: white;
border-bottom: 1px solid #e1e5e9;
}
.conversation-list {
flex: 1;
overflow-y: auto;
}
.conversation-item {
padding: 15px 20px;
border-bottom: 1px solid #f1f1f1;
cursor: pointer;
transition: background-color 0.2s;
display: flex;
align-items: center;
}
.conversation-item:hover {
background: #f5f5f5;
}
.conversation-item.active {
background: #e3f2fd;
border-right: 3px solid var(--whatsapp-green);
}
.conversation-avatar {
width: 50px;
height: 50px;
border-radius: 50%;
background: var(--whatsapp-green);
display: flex;
align-items: center;
justify-content: center;
color: white;
font-weight: bold;
margin-right: 15px;
flex-shrink: 0;
}
.conversation-info {
flex: 1;
min-width: 0;
}
.conversation-name {
font-weight: 600;
font-size: 16px;
color: #333;
margin-bottom: 5px;
}
.conversation-preview {
color: #666;
font-size: 14px;
white-space: nowrap;
overflow: hidden;
text-overflow: ellipsis;
}
.conversation-time {
color: #999;
font-size: 12px;
text-align: right;
flex-shrink: 0;
margin-left: 10px;
}
.chat-main {
flex: 1;
display: flex;
flex-direction: column;
background: #e5ddd5;
}
.chat-header {
padding: 15px 20px;
background: var(--whatsapp-dark);
color: white;
border-bottom: 1px solid #ddd;
display: flex;
align-items: center;
}
.chat-header-avatar {
width: 40px;
height: 40px;
border-radius: 50%;
background: var(--whatsapp-green);
display: flex;
align-items: center;
justify-content: center;
color: white;
font-weight: bold;
margin-right: 15px;
}
.chat-header-info h6 {
margin: 0;
font-size: 16px;
}
.chat-header-info small {
color: #ccc;
}
.chat-conversations {
flex: 1;
overflow-y: auto;
padding: 20px;
background: url('data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMTAwIiBoZWlnaHQ9IjEwMCIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj4KPGRlZnM+CjxwYXR0ZXJuIGlkPSJ3aGF0c2FwcC1iZyIgcGF0dGVyblVuaXRzPSJ1c2VyU3BhY2VPblVzZSIgeD0iMCIgeT0iMCIgd2lkdGg9IjEwMCIgaGVpZ2h0PSIxMDAiPgo8cG9seWdvbiBmaWxsPSJyZ2JhKDIyOSwyMjEsMjEzLDAuMSkiIHBvaW50cz0iMCwwIDEwMCwwIDEwMCwxMDAgMCwxMDAiLz4KPGV+';
}
.message {
max-width: 70%;
margin-bottom: 10px;
display: flex;
}
.message.outgoing {
justify-content: flex-end;
}
.message.incoming {
justify-content: flex-start;
}
.message-bubble {
padding: 8px 12px;
border-radius: 18px;
position: relative;
word-wrap: break-word;
box-shadow: 0 1px 1px rgba(0,0,0,0.1);
}
.message.outgoing .message-bubble {
background: var(--whatsapp-light);
color: #333;
border-bottom-right-radius: 4px;
}
.message.incoming .message-bubble {
background: white;
color: #333;
border-bottom-left-radius: 4px;
}
.message-time {
font-size: 11px;
color: #999;
text-align: right;
margin-top: 5px;
}
.message-status {
display: inline-block;
margin-left: 5px;
font-size: 12px;
}
.status-sent { color: #999; }
.status-delivered { color: #999; }
.status-read { color: var(--whatsapp-green); }
.chat-input {
padding: 15px 20px;
background: #f0f0f0;
border-top: 1px solid #ddd;
display: flex;
align-items: center;
gap: 10px;
}
.chat-input input[type="text"] {
flex: 1;
padding: 10px 15px;
border: 1px solid #ddd;
border-radius: 25px;
outline: none;
font-size: 14px;
}
.chat-input input:focus {
border-color: var(--whatsapp-green);
}
.chat-input .btn {
border-radius: 50%;
width: 45px;
height: 45px;
display: flex;
align-items: center;
justify-content: center;
background: var(--whatsapp-green);
border: none;
color: white;
}
.chat-input .btn:hover {
background: var(--whatsapp-green-dark);
}
#attach-btn {
background: #075E54;
}
#attach-btn:hover {
background: #128C7E;
}
/* Estilos para mensajes multimedia */
.message-media {
max-width: 300px;
border-radius: 8px;
overflow: hidden;
margin-bottom: 5px;
}
.message-media img,
.message-media video {
width: 100%;
display: block;
cursor: pointer;
}
.message-media audio {
width: 100%;
}
.message-document {
background: rgba(0,0,0,0.05);
padding: 10px;
border-radius: 8px;
display: flex;
align-items: center;
gap: 10px;
cursor: pointer;
}
.message-document:hover {
background: rgba(0,0,0,0.1);
}
.message-document i {
font-size: 24px;
color: var(--whatsapp-green);
}
.document-info {
flex: 1;
}
.document-name {
font-weight: 500;
font-size: 14px;
}
.document-size {
font-size: 12px;
color: #666;
}
#media-preview {
animation: slideUp 0.3s ease;
}
@keyframes slideUp {
from {
transform: translateY(20px);
opacity: 0;
}
to {
transform: translateY(0);
opacity: 1;
}
}
.upload-progress {
position: absolute;
top: 0;
left: 0;
right: 0;
height: 3px;
background: var(--whatsapp-green);
transform-origin: left;
transition: transform 0.3s;
}
.no-conversation {
display: flex;
flex-direction: column;
align-items: center;
justify-content: center;
height: 100%;
color: #999;
text-align: center;
}
.no-conversation i {
font-size: 64px;
margin-bottom: 20px;
opacity: 0.3;
}
.loading {
text-align: center;
padding: 20px;
color: #666;
}
.message-template {
background: #fffacd;
border: 1px solid #f0e68c;
padding: 10px;
border-radius: 8px;
margin-bottom: 10px;
font-size: 13px;
}
.unread-count {
background: var(--whatsapp-green);
color: white;
border-radius: 50%;
font-size: 12px;
min-width: 20px;
height: 20px;
display: flex;
align-items: center;
justify-content: center;
margin-left: auto;
}
@media (max-width: 768px) {
.chat-sidebar {
width: 100%;
position: absolute;
z-index: 1000;
height: 100vh;
}
.chat-main {
width: 100%;
}
.chat-sidebar.show-chat {
transform: translateX(-100%);
}
}
.reply-preview {
background: #f4f6f8;
border-left: 3px solid #d0d7de;
padding: 6px 8px;
margin-bottom: 6px;
font-size: 12px;
color: #555;
border-radius: 4px;
}
.reaction-badge {
display: inline-block;
background: rgba(0,0,0,0.06);
padding: 2px 6px;
border-radius: 12px;
font-size: 12px;
margin-top: 8px;
}
.conversation-avatar img, .conversation-avatar-img { max-width: 44px; max-height:44px; border-radius:50%; }
.conversation-avatar-wrapper { width:48px; display:flex; align-items:center; justify-content:center }
.conversation-item.unread { background: rgba(255, 248, 220, 0.9); }
.unread-badge { margin-left: 8px; font-size: 12px; }
</style>
</head>
<body>
<div class="chat-container">
<!-- Sidebar con lista de conversaciones -->
<div class="chat-sidebar">
<div class="sidebar-header">
<div>
<h5 class="mb-0">💬 Conversaciones</h5>
</div>
<div>
<a href="index.php" class="text-white text-decoration-none">
<i class="fas fa-arrow-left"></i>
</a>
</div>
</div>
<div class="sidebar-search">
<div class="input-group">
<span class="input-group-text bg-transparent border-0">
<i class="fas fa-search text-muted"></i>
</span>
<input type="text" class="form-control border-0" placeholder="Buscar conversaciones..." id="search-input">
</div>
</div>
<div class="conversation-list" id="conversation-list">
<div class="loading">
<i class="fas fa-spinner fa-spin"></i>
<div>Cargando conversaciones...</div>
</div>
</div>
</div>
<!-- Área principal del chat -->
<div class="chat-main">
<div id="no-conversation" class="no-conversation">
<i class="fab fa-whatsapp"></i>
<h4>WhatsApp Bot Manager</h4>
<p>Selecciona una conversación para comenzar a chatear</p>
</div>
<div id="chat-area" style="display: none; height: 100%; flex-direction: column;">
<div class="chat-header">
<div class="chat-header-avatar" id="chat-avatar">
<i class="fas fa-user"></i>
</div>
<div class="chat-header-info">
<h6 id="chat-name">Usuario <button class="btn btn-sm btn-link" id="edit-user-btn" title="Editar usuario"><i class="fas fa-user-edit"></i></button>
<span id="hold-indicator" style="display:none; margin-left:8px; color:#b85; font-weight:600">EN ESPERA</span>
</h6>
<small id="chat-phone">+1234567890</small>
<div style="font-size:12px; margin-top:4px;">
<button id="attend-btn" class="btn btn-sm btn-outline-success" style="display:none; margin-right:6px;">Atender</button>
<button id="finish-attend-btn" class="btn btn-sm btn-outline-warning" style="display:none; margin-right:6px;">Finalizar atención</button>
<button id="release-hold-btn" class="btn btn-sm btn-outline-primary" style="display:none">Liberar espera</button>
</div>
</div>
<div style="margin-left: auto; display:flex; gap:8px; align-items:center;">
<div id="bot-toggle-container" style="display:flex;align-items:center;gap:6px;margin-right:8px;">
<button class="btn btn-sm btn-outline-secondary" id="bot-toggle">Bot: On</button>
</div>
<button class="btn btn-sm btn-outline-danger" id="delete-conversation-btn" title="Eliminar conversación"><i class="fas fa-trash"></i></button>
</div>
</div>
<div class="chat-conversations" id="chat-conversations">
<!-- Los mensajes se cargan aquí -->
</div>
<!-- Preview de archivo multimedia -->
<div id="media-preview" style="display: none; padding: 10px; background: #f0f0f0; border-top: 1px solid #ddd;">
<div style="display: flex; align-items: center; justify-content: space-between;">
<div style="display: flex; align-items: center; gap: 10px;">
<img id="preview-thumbnail" style="max-width: 60px; max-height: 60px; border-radius: 5px; display: none;">
<div>
<div id="preview-filename" style="font-weight: bold; font-size: 14px;"></div>
<div id="preview-filesize" style="font-size: 12px; color: #666;"></div>
</div>
</div>
<button class="btn btn-sm btn-danger" onclick="cancelMediaUpload()">
<i class="fas fa-times"></i>
</button>
</div>
<input type="text" id="media-caption" class="form-control mt-2" placeholder="Agregar un comentario (opcional)" maxlength="1024">
</div>
<div class="chat-input">
<input type="file" id="file-input" accept="image/*,video/*,audio/*,.pdf,.doc,.docx,.xls,.xlsx,.ppt,.pptx" style="display: none;">
<button class="btn" id="attach-btn" title="Adjuntar archivo">
<i class="fas fa-paperclip"></i>
</button>
<div class="quick-replies" id="quick-replies" style="display:flex;gap:6px;align-items:center;">
<!-- Quick replies buttons inserted dynamically -->
</div>
<input type="text" placeholder="Escribe un mensaje..." id="message-input" maxlength="4096">
<button class="btn" id="send-btn">
<i class="fas fa-paper-plane"></i>
</button>
</div>
</div>
</div>
</div>
<script src="https://cdnjs.cloudflare.com/ajax/libs/bootstrap/5.3.0/js/bootstrap.bundle.min.js"></script>
<script>
class WhatsAppChat {
constructor() {
this.currentConversationId = null;
this.currentUserId = null;
this.conversations = [];
this.conversations = [];
this.init();
}
init() {
this.loadConversations();
this.setupEventListeners();
this.setupAutoRefresh();
this.setupNotificationPolling();
}
setupNotificationPolling() {
// Poll every 7 seconds for unread notifications
this.loadNotifications();
setInterval(() => this.loadNotifications(), 7000);
}
async loadNotifications() {
try {
const resp = await fetch('api/get_notifications.php', { credentials: 'same-origin' });
if (resp.status === 401) {
console.warn('Notifications fetch: unauthorized (session may have expired)');
return;
}
const json = await resp.json();
console.debug('loadNotifications response:', json);
if (json && json.success && Array.isArray(json.data)) {
json.data.forEach(n => this.showNotificationToast(n));
} else if (json && json.success === false) {
console.warn('get_notifications returned error:', json.error || json);
}
} catch (e) {
console.error('Error loading notifications', e);
}
}
async showNotificationToast(notification) {
// Create toast element
const containerId = 'notification-toasts';
let container = document.getElementById(containerId);
if (!container) {
container = document.createElement('div');
container.id = containerId;
container.style.position = 'fixed';
container.style.top = '12px';
container.style.right = '12px';
container.style.zIndex = 9999;
document.body.appendChild(container);
}
const toast = document.createElement('div');
toast.className = 'notification-toast';
toast.style.background = '#fff';
toast.style.padding = '10px 14px';
toast.style.border = '1px solid #ddd';
toast.style.boxShadow = '0 2px 6px rgba(0,0,0,0.12)';
toast.style.marginTop = '8px';
toast.style.borderRadius = '6px';
toast.style.minWidth = '220px';
const msg = document.createElement('div');
msg.textContent = notification.message || 'Nuevo evento';
toast.appendChild(msg);
const actions = document.createElement('div');
actions.style.marginTop = '8px';
actions.style.display = 'flex';
actions.style.gap = '8px';
const openBtn = document.createElement('button');
openBtn.className = 'btn btn-sm btn-primary';
openBtn.textContent = 'Abrir';
openBtn.onclick = async () => {
// Mark notification read, then open conversation
await fetch('api/mark_notification_read.php', {method:'POST', headers:{'Content-Type':'application/json'}, body: JSON.stringify({id: notification.id})});
// Parse data to get user_id
let data = {};
try { data = notification.data ? JSON.parse(notification.data) : {}; } catch(e) {}
const userId = data.user_id || notification.user_id;
if (userId) {
// find conversation item and open it
const conv = this.conversations.find(c => c.user_id == userId);
if (conv) {
this.openConversation(conv.user_id, conv.name, conv.phone_number);
} else {
// fallback: open by fetching user info
this.openConversation(userId, 'Usuario', '');
}
}
// remove toast
toast.remove();
};
const dismiss = document.createElement('button');
dismiss.className = 'btn btn-sm btn-secondary';
dismiss.textContent = 'Descartar';
dismiss.onclick = async () => {
await fetch('api/mark_notification_read.php', {method:'POST', headers:{'Content-Type':'application/json'}, body: JSON.stringify({id: notification.id})});
toast.remove();
};
actions.appendChild(openBtn);
actions.appendChild(dismiss);
toast.appendChild(actions);
container.appendChild(toast);
// Auto remove after 18s
setTimeout(() => { if (toast.parentNode) toast.remove(); }, 18000);
}
setupEventListeners() {
// Búsqueda de conversaciones
document.getElementById('search-input').addEventListener('input', (e) => {
this.searchConversations(e.target.value);
});
// Envío de mensajes
document.getElementById('send-btn').addEventListener('click', () => {
this.sendMessage();
});
document.getElementById('message-input').addEventListener('keypress', (e) => {
if (e.key === 'Enter') {
this.sendMessage();
}
});
// Adjuntar archivos
document.getElementById('attach-btn').addEventListener('click', () => {
document.getElementById('file-input').click();
});
document.getElementById('file-input').addEventListener('change', (e) => {
this.handleFileSelect(e);
});
}
setupAutoRefresh() {
// Actualizar conversaciones cada 30 segundos
setInterval(() => {
this.loadConversations();
}, 30000);
// Actualizar mensajes del chat activo cada 10 segundos
setInterval(() => {
if (this.currentUserId) {
this.loadconversations(this.currentUserId, false);
}
}, 10000);
}
async loadConversations() {
try {
const response = await fetch('api/get_conversations.php');
const data = await response.json();
console.log('Respuesta get_conversations:', data); // Debug
// Manejar nuevo formato de respuesta de API
if (data && data.success && Array.isArray(data.data)) {
this.conversations = data.data;
this.renderConversations();
} else if (Array.isArray(data)) {
// Retrocompatibilidad con formato anterior
this.conversations = data;
this.renderConversations();
} else {
console.error('Error cargando conversaciones: formato de datos inválido', data);
alert('Error cargando conversaciones: ' + (data.error || 'formato de datos inválido'));
}
} catch (error) {
console.error('Error loading conversations:', error);
alert('Error cargando conversaciones: ' + error.message);
}
}
renderConversations() {
const container = document.getElementById('conversation-list');
if (this.conversations.length === 0) {
container.innerHTML = `
<div class="text-center p-4">
<i class="fas fa-comments fa-3x text-muted mb-3"></i>
<p class="text-muted">No hay conversaciones aún</p>
</div>
`;
return;
}
// Ahora el backend devuelve por usuario: last_message, last_time, unread_count y avatar_url
const html = this.conversations.map(conv => {
const isActive = conv.user_id == this.currentUserId ? 'active' : '';
const time = this.formatTime(conv.last_time);
const preview = this.truncateText(conv.last_message || 'Sin mensajes', 50);
const avatar = conv.avatar_url ? `<img src="${conv.avatar_url}" alt="avatar" class="conversation-avatar-img">` : `<div class="conversation-avatar">${this.getInitials(conv.name)}</div>`;
const unreadBadge = conv.unread_count && conv.unread_count > 0 ? `<span class="badge bg-danger unread-badge">${conv.unread_count}</span>` : '';
// different color if has unread and not active
const unreadClass = (conv.unread_count && conv.unread_count > 0 && !isActive) ? 'unread' : '';
return `
<div class="conversation-item ${isActive} ${unreadClass}" data-user-id="${conv.user_id}" onclick="chat.openConversation(${conv.user_id}, '${conv.name}', '${conv.phone_number}')">
<div class="conversation-avatar-wrapper">
${avatar}
</div>
<div class="conversation-info">
<div class="conversation-name">${conv.name} ${unreadBadge}</div>
<div class="conversation-preview">
${conv.direction === 'outgoing' ? '✓ ' : ''}${preview}
</div>
</div>
<div class="conversation-time">
${time}
</div>
</div>
`;
}).join('');
// Detectar nuevas notificaciones: comparar unread counts previos
if (!this._prevConversations) this._prevConversations = {};
this.conversations.forEach(c => {
const prev = this._prevConversations[c.user_id] || { unread_count: 0 };
if (c.unread_count > prev.unread_count && c.user_id != this.currentUserId) {
// nueva notificación
this.playNotificationSound();
}
this._prevConversations[c.user_id] = { unread_count: c.unread_count };
});
container.innerHTML = html;
}
getInitials(name) {
if (!name) return '?';
const parts = name.split(' ');
if (parts.length >= 2) {
return (parts[0][0] + parts[1][0]).toUpperCase();
}
return name.substring(0, 2).toUpperCase();
}
formatTime(dateString) {
const date = new Date(dateString);
const now = new Date();
const diffInHours = (now - date) / (1000 * 60 * 60);
if (diffInHours < 24) {
return date.toLocaleTimeString('es-ES', {
hour: '2-digit',
minute: '2-digit'
});
} else if (diffInHours < 48) {
return 'Ayer';
} else {
return date.toLocaleDateString('es-ES', {
day: '2-digit',
month: '2-digit'
});
}
}
truncateText(text, maxLength) {
if (text.length <= maxLength) return text;
return text.substring(0, maxLength) + '...';
}
playNotificationSound() {
try {
// Small beep using Web Audio API (no external file needed)
const ctx = new (window.AudioContext || window.webkitAudioContext)();
const o = ctx.createOscillator();
const g = ctx.createGain();
o.type = 'sine';
o.frequency.value = 880;
o.connect(g);
g.connect(ctx.destination);
g.gain.value = 0.05;
o.start();
setTimeout(() => { o.stop(); ctx.close(); }, 180);
} catch (e) {
console.warn('Notification sound failed', e);
}
}
async openConversation(userId, userName, phoneNumber) {
this.currentUserId = userId;
// Actualizar UI
document.getElementById('no-conversation').style.display = 'none';
document.getElementById('chat-area').style.display = 'flex';
// Actualizar header
document.getElementById('chat-name').textContent = userName;
document.getElementById('chat-phone').textContent = phoneNumber;
document.getElementById('chat-avatar').textContent = this.getInitials(userName);
// Marcar conversación como activa
document.querySelectorAll('.conversation-item').forEach(item => {
item.classList.remove('active');
});
document.querySelector(`[data-user-id="${userId}"]`)?.classList.add('active');
// Actualizar estado del toggle del bot según datos de la conversación
const conv = this.conversations.find(c => c.user_id === userId);
if (conv) {
const btn = document.getElementById('bot-toggle');
const holdIndicator = document.getElementById('hold-indicator');
const releaseBtn = document.getElementById('release-hold-btn');
if (holdIndicator) {
// Show different labels depending on state
if (conv.on_hold) {
holdIndicator.textContent = 'EN ESPERA';
holdIndicator.style.color = '#b85';
holdIndicator.style.display = 'inline';
} else if (conv.advisor_requested) {
holdIndicator.textContent = 'SOLICITUD PENDIENTE';
holdIndicator.style.color = '#f39c12';
holdIndicator.style.display = 'inline';
} else {
holdIndicator.style.display = 'none';
}
}
if (releaseBtn) {
// show button when on_hold or advisor_requested
releaseBtn.style.display = (conv.on_hold || conv.advisor_requested) ? 'inline-block' : 'none';
releaseBtn.onclick = async () => {
try {
const resp = await fetch('api/release_hold.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: userId })
});
if (resp.status === 401) {
alert('Sesión expirada. Por favor inicie sesión de nuevo.');
return;
}
const json = await resp.json();
if (json && json.success) {
conv.on_hold = false;
conv.advisor_requested = 0;
holdIndicator.style.display = 'none';
releaseBtn.style.display = 'none';
await this.loadConversations();
} else {
alert('Error al liberar la espera');
}
} catch (e) {
console.error('Error releasing hold', e);
alert('Error liberando espera');
}
};
// Attender (marcar 'en servicio' sin liberar)
const attendBtn = document.getElementById('attend-btn');
const finishBtn = document.getElementById('finish-attend-btn');
if (attendBtn) {
attendBtn.style.display = (conv.advisor_requested && !conv.in_service) ? 'inline-block' : 'none';
attendBtn.onclick = async () => {
try {
const resp = await fetch('api/attend.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: userId })
});
if (resp.status === 401) {
alert('Sesión expirada. Por favor inicie sesión de nuevo.');
return;
}
const json = await resp.json();
if (json && json.success) {
conv.in_service = true;
conv.advisor_requested = 0;
holdIndicator.textContent = 'EN SERVICIO';
holdIndicator.style.color = '#28a745';
holdIndicator.style.display = 'inline';
attendBtn.style.display = 'none';
// keep release available
releaseBtn.style.display = 'inline-block';
// show finish button
if (finishBtn) finishBtn.style.display = 'inline-block';
await this.loadConversations();
} else {
alert('Error al marcar como atendida');
}
} catch (e) {
console.error('Error attending', e);
alert('Error al atender');
}
};
}
// Finalizar atención: enviar encuesta y limpiar estado
if (finishBtn) {
finishBtn.style.display = conv.in_service ? 'inline-block' : 'none';
finishBtn.onclick = async () => {
if (!confirm('¿Finalizar atención y enviar encuesta al usuario?')) return;
try {
const resp = await fetch('api/finish_attend.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: userId })
});
if (resp.status === 401) {
alert('Sesión expirada. Por favor inicie sesión de nuevo.');
return;
}
const json = await resp.json();
if (json && json.success) {
conv.in_service = false;
conv.advisor_requested = 0;
holdIndicator.style.display = 'none';
finishBtn.style.display = 'none';
releaseBtn.style.display = 'none';
attendBtn.style.display = 'none';
await this.loadConversations();
} else {
alert('Error al finalizar la atención');
}
} catch (e) {
console.error('Error finalizing attend', e);
alert('Error al finalizar la atención');
}
};
}
}
}
};
}
if (btn) {
btn.textContent = conv.bot_enabled ? 'Bot: On' : 'Bot: Off';
btn.classList.toggle('btn-outline-danger', !conv.bot_enabled);
btn.classList.toggle('btn-outline-secondary', conv.bot_enabled);
btn.onclick = async () => {
try {
const resp = await fetch('api/set_bot_enabled.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: userId, enabled: conv.bot_enabled ? 0 : 1 })
});
const json = await resp.json();
if (json && json.success) {
conv.bot_enabled = !conv.bot_enabled;
btn.textContent = conv.bot_enabled ? 'Bot: On' : 'Bot: Off';
btn.classList.toggle('btn-outline-danger', !conv.bot_enabled);
btn.classList.toggle('btn-outline-secondary', conv.bot_enabled);
} else {
alert('Error al cambiar el estado del bot');
}
} catch (e) {
console.error('Error toggling bot', e);
}
};
}
}
// Cargar mensajes
await this.loadconversations(userId);
// Cargar respuestas rápidas
await this.loadQuickReplies();
}
async loadconversations(userId, showLoading = true) {
if (showLoading) {
document.getElementById('chat-conversations').innerHTML = `
<div class="loading">
<i class="fas fa-spinner fa-spin"></i> Cargando mensajes...
</div>
`;
}
try {
// Usar apiCall para incluir debug=true y manejo de auth/errores
const data = await this.apiCall(`get_user_conversations.php?user_id=${userId}`);
let messages = [];
if (!data) {
throw new Error('No autorizado o error en la petición');
}
if (Array.isArray(data)) {
messages = data;
} else if (data && data.success && Array.isArray(data.data)) {
messages = data.data;
} else if (Array.isArray(data.conversations)) {
messages = data.conversations;
}
this.conversations = messages;
this.renderconversations();
this.scrollToBottom();
// Marcar como leídos en el backend
try {
await this.apiCall('mark_conversation_read.php', { method: 'POST', body: { user_id: userId } });
// Recargar lista de conversaciones para refrescar contadores
await this.loadConversations();
} catch (e) {
console.error('Error marking conversation as read', e);
}
} catch (error) {
console.error('Error loading conversations:', error);
document.getElementById('chat-conversations').innerHTML = `
<div class="text-center p-4">
<i class="fas fa-exclamation-triangle text-warning"></i>
<p>Error al cargar los mensajes</p>
</div>
`;
}
}
renderconversations() {
const container = document.getElementById('chat-conversations');
if (this.conversations.length === 0) {
container.innerHTML = `
<div class="text-center p-4">
<i class="far fa-comment fa-3x text-muted mb-3"></i>
<p class="text-muted">No hay mensajes en esta conversación</p>
</div>
`;
return;
}
const html = this.conversations.map(msg => {
const time = new Date(msg.created_at).toLocaleTimeString('es-ES', {
hour: '2-digit',
minute: '2-digit'
});
const statusIcon = this.getStatusIcon(msg.status);
// Renderizar contenido (texto o multimedia)
// Preferir miniatura local para previsualización si existe
const content = (msg.local_thumb || msg.local_file || msg.media_url_external)
? this.renderMediaMessage(msg)
: (msg.content || msg.message_text || '[Mensaje vacío]');
// Mostrar preview si es reply/context
let replyHtml = '';
if (msg.reply_to_message_id) {
const target = this.conversations.find(m => m.message_id == msg.reply_to_message_id);
const previewText = target ? (target.content || target.message_text || '').substring(0,140) : ('Mensaje ' + msg.reply_to_message_id);
replyHtml = `<div class="reply-preview">En respuesta a: ${previewText}</div>`;
}
// Mostrar reacción si existe
let reactionHtml = '';
if (msg.reaction_emoji) {
reactionHtml = `<div class="reaction-badge">${msg.reaction_emoji}</div>`;
}
return `
<div class="message ${msg.direction}">
<div class="message-bubble">
${replyHtml}
${content}
${reactionHtml}
<div class="message-actions mt-1">
<button class="btn btn-sm btn-link" onclick="app.replyToMessage('${msg.message_id}','${msg.user_phone}')" title="Responder"><i class="fas fa-reply"></i></button>
<button class="btn btn-sm btn-link" onclick="app.reactToMessage('${msg.message_id}','${msg.user_phone}')" title="Reaccionar"><i class="far fa-grin"></i></button>
</div>
<div class="message-time">
${time}
${msg.direction === 'outgoing' ? `<span class="message-status">${statusIcon}</span>` : ''}
</div>
</div>
</div>
`;
}).join('');
container.innerHTML = html;
}
getStatusIcon(status) {
switch (status) {
case 'sent': return '<i class="fas fa-check status-sent"></i>';
case 'delivered': return '<i class="fas fa-check-double status-delivered"></i>';
case 'read': return '<i class="fas fa-check-double status-read"></i>';
default: return '<i class="fas fa-clock status-sent"></i>';
}
}
async loadQuickReplies() {
const container = document.getElementById('quick-replies');
container.innerHTML = '';
try {
const resp = await fetch('api/get_templates.php?approved_only=1&limit=6');
const json = await resp.json();
if (json && json.success && Array.isArray(json.data)) {
json.data.forEach(t => {
const btn = document.createElement('button');
btn.className = 'btn btn-outline-primary btn-sm';
btn.style.marginRight = '6px';
btn.textContent = t.name;
btn.addEventListener('click', () => this.sendTemplateQuick(t.template_name, t.language_code || 'es'));
container.appendChild(btn);
});
}
} catch (e) {
console.error('Error loading quick replies', e);
}
}
async sendTemplateQuick(templateName, language) {
if (!this.currentUserId) return;
const conv = this.conversations.find(c => c.user_id === this.currentUserId);
const phone = conv ? conv.user_phone : document.getElementById('chat-phone').textContent;
try {
const resp = await fetch('api/send_message.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ recipient: phone, type: 'template', template_name: templateName, language })
});
const result = await resp.json();
if (result.success) {
await this.loadconversations(this.currentUserId, false);
await this.loadConversations();
} else {
alert('Error al enviar plantilla: ' + (result.error || JSON.stringify(result)));
}
} catch (e) {
console.error('Error sending template quick', e);
alert('Error al enviar plantilla');
}
}
scrollToBottom() {
const container = document.getElementById('chat-conversations');
container.scrollTop = container.scrollHeight;
}
async sendMessage() {
const input = document.getElementById('message-input');
const message = input.value.trim();
if (!message || !this.currentUserId) return;
// Deshabilitar input
input.disabled = true;
document.getElementById('send-btn').disabled = true;
try {
const replyTo = input.dataset.replyTo || null;
const response = await fetch('api/send_message.php', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
},
body: JSON.stringify({
user_id: this.currentUserId,
message: message,
reply_to: replyTo
})
});
// Clear reply data attribute
input.dataset.replyTo = null;
const result = await response.json();
if (result.success) {
input.value = '';
// Recargar mensajes
await this.loadconversations(this.currentUserId, false);
// Actualizar lista de conversaciones
this.loadConversations();
// Actualizar respuestas rápidas
await this.loadQuickReplies();
} else {
alert('Error al enviar mensaje: ' + (result.error || 'Error desconocido'));
}
} catch (error) {
console.error('Error sending message:', error);
alert('Error al enviar mensaje');
} finally {
input.disabled = false;
document.getElementById('send-btn').disabled = false;
input.focus();
}
}
async loadQuickReplies() {
try {
const resp = await fetch('api/get_templates.php?approved_only=1&limit=10');
const json = await resp.json();
const container = document.getElementById('quick-replies');
if (!container) return;
container.innerHTML = '';
if (json && json.success && Array.isArray(json.data)) {
const templates = json.data.slice(0,5);
templates.forEach(t => {
const text = (t.body_text || t.name || t.template_name || '').replace(/\n/g,' ');
const btn = document.createElement('button');
btn.className = 'btn btn-sm btn-outline-secondary';
btn.dataset.qr = text;
btn.textContent = text.length > 30 ? text.substring(0,30) + '...' : text;
container.appendChild(btn);
});
}
} catch (err) {
console.error('loadQuickReplies error', err);
}
}
async promptEditUser() {
const currentName = document.getElementById('chat-name').textContent || '';
const newName = prompt('Nombre del usuario:', currentName);
if (!newName) return;
try {
const resp = await fetch('api/update_user.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: this.currentUserId, name: newName })
});
const json = await resp.json();
if (json && json.success) {
document.getElementById('chat-name').textContent = newName;
this.showSuccess('Usuario actualizado');
this.loadConversations();
} else {
this.showError('No se pudo actualizar usuario');
}
} catch (err) {
console.error(err);
this.showError('Error actualizando usuario');
}
}
async deleteCurrentConversation() {
if (!confirm('¿Eliminar esta conversación? Se borrará todo el historial.')) return;
try {
const resp = await fetch('api/delete_conversation.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: this.currentUserId })
});
const json = await resp.json();
if (json && json.success) {
this.showSuccess('Conversación eliminada');
// reset UI
document.getElementById('chat-area').style.display = 'none';
document.getElementById('no-conversation').style.display = 'block';
this.currentUserId = null;
this.loadConversations();
} else {
this.showError('No se pudo eliminar la conversación');
}
} catch (err) {
console.error(err);
this.showError('Error eliminando la conversación');
}
}
searchConversations(query) {
const items = document.querySelectorAll('.conversation-item');
items.forEach(item => {
const name = item.querySelector('.conversation-name').textContent.toLowerCase();
const preview = item.querySelector('.conversation-preview').textContent.toLowerCase();
const matches = name.includes(query.toLowerCase()) || preview.includes(query.toLowerCase());
item.style.display = matches ? 'flex' : 'none';
});
}
// ========== FUNCIONES MULTIMEDIA ==========
handleFileSelect(event) {
const file = event.target.files[0];
if (!file) return;
// Validar tamaño
const maxSize = this.getMaxFileSize(file.type);
if (file.size > maxSize) {
alert(`El archivo es demasiado grande. Máximo: ${(maxSize / 1024 / 1024).toFixed(0)}MB`);
return;
}
// Mostrar preview
this.showMediaPreview(file);
}
getMaxFileSize(fileType) {
if (fileType.startsWith('image/')) return 5 * 1024 * 1024; // 5MB
if (fileType.startsWith('application/')) return 100 * 1024 * 1024; // 100MB
return 16 * 1024 * 1024; // 16MB para video/audio
}
showMediaPreview(file) {
const preview = document.getElementById('media-preview');
const thumbnail = document.getElementById('preview-thumbnail');
const filename = document.getElementById('preview-filename');
const filesize = document.getElementById('preview-filesize');
// Establecer información del archivo
filename.textContent = file.name;
filesize.textContent = this.formatFileSize(file.size);
// Mostrar thumbnail para imágenes
if (file.type.startsWith('image/')) {
const reader = new FileReader();
reader.onload = (e) => {
thumbnail.src = e.target.result;
thumbnail.style.display = 'block';
};
reader.readAsDataURL(file);
} else {
thumbnail.style.display = 'none';
}
// Guardar archivo temporalmente
this.selectedFile = file;
// Mostrar preview
preview.style.display = 'block';
// Cambiar comportamiento del botón enviar
const sendBtn = document.getElementById('send-btn');
const originalHandler = sendBtn.onclick;
sendBtn.onclick = () => this.sendMediaMessage();
}
formatFileSize(bytes) {
if (bytes === 0) return '0 Bytes';
const k = 1024;
const sizes = ['Bytes', 'KB', 'MB', 'GB'];
const i = Math.floor(Math.log(bytes) / Math.log(k));
return Math.round(bytes / Math.pow(k, i) * 100) / 100 + ' ' + sizes[i];
}
async sendMediaMessage() {
if (!this.selectedFile || !this.currentUserId) return;
const caption = document.getElementById('media-caption').value.trim();
const sendBtn = document.getElementById('send-btn');
const attachBtn = document.getElementById('attach-btn');
// Deshabilitar botones
sendBtn.disabled = true;
attachBtn.disabled = true;
sendBtn.innerHTML = '<i class="fas fa-spinner fa-spin"></i>';
try {
// 1. Subir archivo
const formData = new FormData();
formData.append('file', this.selectedFile);
const uploadResponse = await fetch('api/upload_media.php', {
method: 'POST',
body: formData
});
const uploadResult = await uploadResponse.json();
if (!uploadResult.success) {
throw new Error(uploadResult.error || 'Error subiendo archivo');
}
// 2. Enviar mensaje con el archivo
const user = this.conversations.find(c => c.user_id === this.currentUserId);
const phone = user ? user.phone_number : null;
if (!phone) {
throw new Error('No se encontró el número de teléfono');
}
const sendResponse = await fetch('api/send_media_message.php', {
method: 'POST',
headers: {
'Content-Type': 'application/json'
},
body: JSON.stringify({
recipient: phone,
media_url: uploadResult.data.url,
media_type: uploadResult.data.type,
caption: caption || null,
filename: this.selectedFile.name
})
});
const sendResult = await sendResponse.json();
if (!sendResult.success) {
throw new Error(sendResult.error || 'Error enviando mensaje');
}
// Éxito
this.cancelMediaUpload();
await this.loadconversations(this.currentUserId, false);
this.loadConversations();
} catch (error) {
console.error('Error sending media:', error);
alert('Error al enviar archivo: ' + error.message);
} finally {
sendBtn.disabled = false;
attachBtn.disabled = false;
sendBtn.innerHTML = '<i class="fas fa-paper-plane"></i>';
}
}
cancelMediaUpload() {
document.getElementById('media-preview').style.display = 'none';
document.getElementById('media-caption').value = '';
document.getElementById('file-input').value = '';
this.selectedFile = null;
// Restaurar botón enviar
const sendBtn = document.getElementById('send-btn');
sendBtn.onclick = null;
}
renderMediaMessage(message) {
if (!message.media_url) return '';
const mediaType = message.message_type;
const mediaUrl = message.media_url;
const caption = message.content;
switch (mediaType) {
case 'image':
// Usar miniatura local si existe, al abrir expandir con el archivo local completo o con media-url redirect
const thumb = msg.local_thumb ? (`/${msg.local_thumb}`) : (msg.local_file ? (`/${msg.local_file}`) : (msg.media_url_external || mediaUrl));
let full = '';
if (msg.local_file) {
full = `/api/version/media-url.php?local=${encodeURIComponent(msg.local_file)}`;
} else if (msg.media_url_external) {
// Si viene una ruta del tipo api/get_media.php?id=XXX extraer id
if (msg.media_url_external.indexOf('api/get_media.php?id=') !== -1) {
const parts = msg.media_url_external.split('id=');
const mid = parts[1] ? decodeURIComponent(parts[1]) : '';
full = `/api/version/media-url.php?id=${encodeURIComponent(mid)}`;
} else if (/^https?:\/\//i.test(msg.media_url_external)) {
// URL directa
full = msg.media_url_external;
} else {
// fallback: pasar como url
full = `/api/version/media-url.php?url=${encodeURIComponent(msg.media_url_external)}`;
}
} else {
full = mediaUrl || '';
}
return `
<div class="message-media">
<a href="#" onclick="openImageLightbox(${JSON.stringify(full)}); return false;" title="Abrir imagen">
<img src="${thumb}" alt="Imagen" style="cursor:zoom-in">
</a>
</div>
${caption ? `<div>${caption}</div>` : ''}
`;
case 'video':
let videoSrc = '';
if (msg.local_file) {
videoSrc = `/${msg.local_file}`;
} else if (msg.media_url_external) {
if (msg.media_url_external.indexOf('api/get_media.php?id=') !== -1) {
const parts = msg.media_url_external.split('id=');
const mid = parts[1] ? decodeURIComponent(parts[1]) : '';
videoSrc = `/api/version/media-url.php?id=${encodeURIComponent(mid)}`;
} else if (/^https?:\/\//i.test(msg.media_url_external)) {
videoSrc = msg.media_url_external;
} else {
videoSrc = `/api/version/media-url.php?url=${encodeURIComponent(msg.media_url_external)}`;
}
} else {
videoSrc = mediaUrl;
}
return `
<div class="message-media">
<video controls>
<source src="${videoSrc}" type="video/mp4">
Tu navegador no soporta video.
</video>
</div>
${caption ? `<div>${caption}</div>` : ''}
`;
case 'audio':
let audioSrc = '';
if (msg.local_file) {
audioSrc = `/${msg.local_file}`;
} else if (msg.media_url_external) {
if (msg.media_url_external.indexOf('api/get_media.php?id=') !== -1) {
const parts = msg.media_url_external.split('id=');
const mid = parts[1] ? decodeURIComponent(parts[1]) : '';
audioSrc = `/api/version/media-url.php?id=${encodeURIComponent(mid)}`;
} else if (/^https?:\/\//i.test(msg.media_url_external)) {
audioSrc = msg.media_url_external;
} else {
audioSrc = `/api/version/media-url.php?url=${encodeURIComponent(msg.media_url_external)}`;
}
} else {
audioSrc = mediaUrl;
}
return `
<div class="message-media">
<audio controls>
<source src="${audioSrc}" type="audio/mpeg">
Tu navegador no soporta audio.
</audio>
</div>
`;
case 'document':
// Para documentos no descargamos automáticamente; abrir la URL externa (o la redirección por media id) para descargar
let docUrl = '';
if (msg.local_file) {
docUrl = `/api/version/media-url.php?local=${encodeURIComponent(msg.local_file)}&download=1`;
} else if (msg.media_url_external) {
if (msg.media_url_external.indexOf('api/get_media.php?id=') !== -1) {
const parts = msg.media_url_external.split('id=');
const mid = parts[1] ? decodeURIComponent(parts[1]) : '';
docUrl = `/api/version/media-url.php?id=${encodeURIComponent(mid)}&download=1`;
} else if (/^https?:\/\//i.test(msg.media_url_external)) {
docUrl = `/api/version/media-url.php?url=${encodeURIComponent(msg.media_url_external)}&download=1`;
} else {
// fallback
docUrl = `/api/version/media-url.php?url=${encodeURIComponent(msg.media_url_external)}&download=1`;
}
}
if (!docUrl) {
return `
<div class="message-document disabled">
<i class="fas fa-file-pdf"></i>
<div class="document-info">
<div class="document-name">${caption || 'Documento'}</div>
<div class="document-size text-muted">No disponible para descargar</div>
</div>
</div>
`;
}
return `
<div class="message-document">
<i class="fas fa-file-pdf"></i>
<div class="document-info">
<div class="document-name">${caption || 'Documento'}</div>
<div class="document-size">
<a href="${docUrl}" target="_blank" rel="noopener noreferrer" ${docUrl && docUrl.indexOf('download=1') !== -1 ? 'download' : ''}>Descargar</a>
</div>
</div>
<i class="fas fa-download"></i>
</div>
`;
default:
return caption || '';
}
}
}
// Función global para cancelar
function cancelMediaUpload() {
if (window.chatApp) {
window.chatApp.cancelMediaUpload();
}
}
// Inicializar cuando la página cargue
let chat;
document.addEventListener('DOMContentLoaded', () => {
chat = new WhatsAppChat();
window.chatApp = chat; // Exponer globalmente para funciones auxiliares
});
</script>
</body>
</html>