up

2026-01-21 02:22:29 -05:00
parent 3fffb0d023
commit b1961f0116
35 changed files with 1006 additions and 122 deletions
@@ -35,7 +35,13 @@ class BotService {
        if ($this->processSpecialCommands($phoneNumber, $messageText)) {
            return;
        }
-        
+        // Si el asesor ya respondió después del último mensaje del usuario, frenar al bot
+        $lastIncoming = $this->db->fetch("SELECT created_at FROM conversations WHERE user_id = :uid AND direction = 'incoming' ORDER BY created_at DESC LIMIT 1", ['uid' => $user['id']]);
+        $lastOutgoing = $this->db->fetch("SELECT created_at FROM conversations WHERE user_id = :uid AND direction = 'outgoing' ORDER BY created_at DESC LIMIT 1", ['uid' => $user['id']]);
+        if ($lastOutgoing && $lastIncoming && strtotime($lastOutgoing['created_at']) >= strtotime($lastIncoming['created_at'])) {
+            // El asesor ya respondió, no enviar respuestas automáticas
+            return;
+        }        
        // Verificar si el usuario está en un menú
        if ($user['current_menu_id']) {
            $this->processMenuSelection($user, $messageText);
@@ -85,7 +91,7 @@ class BotService {
                $this->exitMenu($phoneNumber);
                return true;
                
-            case 'help':
+            case 'asesor':
            case 'ayuda':
                $this->showHelp($phoneNumber);
                return true;