up

services/BotService.php

@@ -35,7 +35,13 @@ class BotService {
         if ($this->processSpecialCommands($phoneNumber, $messageText)) {
             return;
         }
-        
+        // Si el asesor ya respondió después del último mensaje del usuario, frenar al bot
+        $lastIncoming = $this->db->fetch("SELECT created_at FROM conversations WHERE user_id = :uid AND direction = 'incoming' ORDER BY created_at DESC LIMIT 1", ['uid' => $user['id']]);
+        $lastOutgoing = $this->db->fetch("SELECT created_at FROM conversations WHERE user_id = :uid AND direction = 'outgoing' ORDER BY created_at DESC LIMIT 1", ['uid' => $user['id']]);
+        if ($lastOutgoing && $lastIncoming && strtotime($lastOutgoing['created_at']) >= strtotime($lastIncoming['created_at'])) {
+            // El asesor ya respondió, no enviar respuestas automáticas
+            return;
+        }        
         // Verificar si el usuario está en un menú
         if ($user['current_menu_id']) {
             $this->processMenuSelection($user, $messageText);
@@ -85,7 +91,7 @@ class BotService {
                 $this->exitMenu($phoneNumber);
                 return true;
                 
-            case 'help':
+            case 'asesor':
             case 'ayuda':
                 $this->showHelp($phoneNumber);
                 return true;

services/WhatsAppService.php

@@ -514,6 +514,17 @@ class WhatsAppService
                     'created_at' => date('Y-m-d H:i:s')
                 ];
 
+                // Si es reply (context)
+                if (isset($data['context']['message_id'])) {
+                    $messageData['reply_to_message_id'] = is_numeric($data['context']['message_id']) ? intval($data['context']['message_id']) : null;
+                }
+
+                // Si es reaction
+                if ($data['type'] === 'reaction' && isset($data['reaction'])) {
+                    $messageData['reaction_to_message_id'] = is_numeric($data['reaction']['message_id'] ?? null) ? intval($data['reaction']['message_id']) : null;
+                    $messageData['reaction_emoji'] = $data['reaction']['emoji'] ?? null;
+                }
+
                 $this->db->insert('conversations', $messageData);
             }
         } catch (Exception $e) {