fix(turnero): route incoming messages by phone_number_id and fix WhatsAppService canal

- WhatsAppService($canal): when 'turnero', swaps phoneNumberId to whatsapp_phone_number_id_turnero
  so outgoing messages actually go from the turnero number (not the main bot)
- webhook.php: reads metadata.phone_number_id from the payload and compares it to
  whatsapp_phone_number_id_turnero; if it matches, saves canal='turnero' and skips bot processing
- Previously all incoming messages had canal=NULL/bot so Chat Turnero never saw them,
  and all outgoing messages from Chat Turnero were sent via the wrong (main bot) number

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
Lizandro Guarnizo
2026-07-03 08:26:11 -05:00
co-authored by Claude Sonnet 4.6
parent 00aee615c5
commit 5acd46df5a
2 changed files with 28 additions and 11 deletions
+14 -6
View File
@@ -98,6 +98,11 @@ class WhatsAppWebhook {
}
private function processconversations($value) {
// Detectar si este mensaje llegó al número turnero
$receivingPhoneId = $value['metadata']['phone_number_id'] ?? null;
$turneroPhoneId = getConfigFromDB('whatsapp_phone_number_id_turnero', '');
$isTurnero = $receivingPhoneId && $turneroPhoneId && ($receivingPhoneId === $turneroPhoneId);
// Aceptar tanto payloads con 'conversations' como con 'messages' (WhatsApp varía según la integración)
$items = [];
if (isset($value['conversations']) && is_array($value['conversations'])) {
@@ -299,7 +304,8 @@ class WhatsAppWebhook {
'content' => $messageText,
'media_url' => $mediaUrl,
'status' => 'received',
'is_read' => 0
'is_read' => 0,
'canal' => $isTurnero ? 'turnero' : 'bot',
];
// Guardar whatsapp_media_id si el mediaUrl es un ID numérico de WhatsApp
@@ -413,11 +419,13 @@ class WhatsAppWebhook {
'timestamp' => date('Y-m-d H:i:s')
]);
// Procesar con bot (protección contra excepciones externas)
try {
$this->botService->processMessage($user, $messageText, $messageType);
} catch (Exception $e) {
error_log("Bot processing failed: " . $e->getMessage());
// Procesar con bot solo si el mensaje llegó al número principal
if (!$isTurnero) {
try {
$this->botService->processMessage($user, $messageText, $messageType);
} catch (Exception $e) {
error_log("Bot processing failed: " . $e->getMessage());
}
}
}