usite-sas-bic/whatsapp
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

up

Browse Source
This commit is contained in:
lizandrogd
2026-01-21 16:42:26 -05:00
parent ac179cec98
commit 0d96fa0029
7 changed files with 189 additions and 0 deletions
Download Patch File Download Diff File Expand all files Collapse all files
conversations.php
+38
View File
@@ -477,6 +477,7 @@
<small id="chat-phone">+1234567890</small>
<div style="font-size:12px; margin-top:4px;">
<button id="attend-btn" class="btn btn-sm btn-outline-success" style="display:none; margin-right:6px;">Atender</button>
<button id="finish-attend-btn" class="btn btn-sm btn-outline-warning" style="display:none; margin-right:6px;">Finalizar atención</button>
<button id="release-hold-btn" class="btn btn-sm btn-outline-primary" style="display:none">Liberar espera</button>
</div>
</div>
@@ -892,6 +893,7 @@
// Attender (marcar 'en servicio' sin liberar)
const attendBtn = document.getElementById('attend-btn');
const finishBtn = document.getElementById('finish-attend-btn');
if (attendBtn) {
attendBtn.style.display = (conv.advisor_requested && !conv.in_service) ? 'inline-block' : 'none';
attendBtn.onclick = async () => {
@@ -915,6 +917,8 @@
attendBtn.style.display = 'none';
// keep release available
releaseBtn.style.display = 'inline-block';
// show finish button
if (finishBtn) finishBtn.style.display = 'inline-block';
await this.loadConversations();
} else {
alert('Error al marcar como atendida');
@@ -925,6 +929,40 @@
}
};
}
// Finalizar atención: enviar encuesta y limpiar estado
if (finishBtn) {
finishBtn.style.display = conv.in_service ? 'inline-block' : 'none';
finishBtn.onclick = async () => {
if (!confirm('¿Finalizar atención y enviar encuesta al usuario?')) return;
try {
const resp = await fetch('api/finish_attend.php', {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({ user_id: userId })
});
if (resp.status === 401) {
alert('Sesión expirada. Por favor inicie sesión de nuevo.');
return;
}
const json = await resp.json();
if (json && json.success) {
conv.in_service = false;
conv.advisor_requested = 0;
holdIndicator.style.display = 'none';
finishBtn.style.display = 'none';
releaseBtn.style.display = 'none';
attendBtn.style.display = 'none';
await this.loadConversations();
} else {
alert('Error al finalizar la atención');
}
} catch (e) {
console.error('Error finalizing attend', e);
alert('Error al finalizar la atención');
}
};
}
}
}
};