chatbot nuevo

2026-04-30 21:32:32 -05:00
parent 88a42ec629
commit f61e8005fc
24 changed files with 1724 additions and 0 deletions
@@ -0,0 +1,100 @@
+<?php
+
+namespace App\Http\Livewire\Chat;
+
+use App\Models\ChatContact;
+use App\Models\ChatConversation;
+use App\Models\ChatMessage;
+use App\Services\ChatBotEngine;
+use Livewire\Component;
+
+class PublicChat extends Component
+{
+    public string $paso      = 'telefono'; // 'telefono' | 'chat'
+    public string $telefono  = '';
+    public string $nombre    = '';
+    public string $input     = '';
+    public array  $mensajes  = [];
+    public ?int   $convId    = null;
+    public string $estadoConv = 'bot';
+
+    public function iniciar()
+    {
+        $this->validate([
+            'telefono' => 'required|min:7|max:20',
+            'nombre'   => 'nullable|max:80',
+        ]);
+
+        $contact = ChatContact::firstOrCreate(
+            ['canal' => 'web', 'canal_id' => $this->telefono],
+            ['nombre' => $this->nombre ?: $this->telefono, 'telefono' => $this->telefono]
+        );
+
+        if ($this->nombre && $contact->nombre !== $this->nombre) {
+            $contact->update(['nombre' => $this->nombre]);
+        }
+
+        $conv = $contact->activeConversation();
+
+        if (! $conv) {
+            // Primera vez — el engine inicia el flujo con "hola"
+            $engine = new ChatBotEngine();
+            $engine->handle('web', $this->telefono, 'hola', $contact->nombre);
+            $contact->refresh();
+            $conv = $contact->activeConversation();
+        }
+
+        if ($conv) {
+            $this->convId     = $conv->id;
+            $this->estadoConv = $conv->estado;
+            $this->cargarMensajes();
+        }
+
+        $this->paso = 'chat';
+    }
+
+    public function enviar()
+    {
+        if (! $this->convId || trim($this->input) === '') {
+            return;
+        }
+
+        $texto       = trim($this->input);
+        $this->input = '';
+
+        $engine = new ChatBotEngine();
+        $engine->handle('web', $this->telefono, $texto, $this->nombre ?: $this->telefono);
+
+        $conv = ChatConversation::find($this->convId);
+        if ($conv) {
+            $this->estadoConv = $conv->fresh()->estado;
+        }
+
+        $this->cargarMensajes();
+        // scroll ya se dispara desde cargarMensajes()
+    }
+
+    public function cargarMensajes()
+    {
+        if (! $this->convId) {
+            return;
+        }
+
+        $this->mensajes = ChatMessage::where('conversation_id', $this->convId)
+            ->orderBy('id')
+            ->get()
+            ->map(fn($m) => [
+                'tipo'       => $m->tipo,
+                'contenido'  => $m->contenido,
+                'created_at' => $m->created_at->format('H:i'),
+            ])
+            ->toArray();
+
+        $this->dispatchBrowserEvent('scroll-chat');
+    }
+
+    public function render()
+    {
+        return view('livewire.chat.public-chat');
+    }
+}