up

database/migrations/2026_04_24_000001_create_whatsapp_users_table.php

@@ -0,0 +1,37 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('whatsapp_users', function (Blueprint $table) {
+            $table->id();
+            $table->string('phone_number', 20)->unique();
+            $table->string('name', 100)->nullable();
+            $table->enum('status', ['active', 'blocked', 'inactive'])->default('active');
+            $table->unsignedBigInteger('current_menu_id')->nullable();
+            $table->integer('current_step')->default(0);
+            $table->text('session_data')->nullable();
+            $table->datetime('welcome_sent_at')->nullable();
+            $table->tinyInteger('in_service')->default(0);
+            $table->unsignedBigInteger('in_service_by')->nullable();
+            $table->tinyInteger('on_hold')->default(0);
+            $table->datetime('bot_paused_until')->nullable();
+            $table->tinyInteger('advisor_requested')->default(0);
+            $table->tinyInteger('bot_enabled')->default(1);
+            $table->tinyInteger('terms_pending')->default(0);
+            $table->datetime('terms_accepted_at')->nullable();
+            $table->unsignedBigInteger('terms_version_id')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('whatsapp_users');
+    }
+};

database/migrations/2026_04_24_000002_create_whatsapp_conversations_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('whatsapp_conversations', function (Blueprint $table) {
+            $table->id();
+            $table->unsignedBigInteger('user_id');
+            $table->string('message_id', 255)->nullable()->unique();
+            $table->string('reply_to_message_id', 255)->nullable();
+            $table->string('reaction_to_message_id', 255)->nullable();
+            $table->string('reaction_emoji', 64)->nullable();
+            $table->enum('direction', ['incoming', 'outgoing']);
+            $table->string('message_type', 32)->default('text');
+            $table->text('content')->nullable();
+            $table->text('media_url')->nullable();
+            $table->string('whatsapp_media_id', 255)->nullable();
+            $table->string('local_file', 255)->nullable();
+            $table->string('local_thumb', 255)->nullable();
+            $table->string('media_storage', 50)->nullable();
+            $table->string('status', 32)->default('received');
+            $table->tinyInteger('is_read')->default(0);
+            $table->string('filename', 255)->nullable();
+            $table->string('mime_type', 100)->nullable();
+            $table->timestamp('created_at')->useCurrent();
+
+            $table->foreign('user_id')->references('id')->on('whatsapp_users')->onDelete('cascade');
+            $table->index(['user_id', 'created_at']);
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('whatsapp_conversations');
+    }
+};

database/migrations/2026_04_24_000003_create_whatsapp_menus_table.php

@@ -0,0 +1,42 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('whatsapp_menus', function (Blueprint $table) {
+            $table->id();
+            $table->string('name', 255);
+            $table->string('title', 255);
+            $table->text('message');
+            $table->unsignedBigInteger('parent_id')->nullable();
+            $table->tinyInteger('is_main')->default(0);
+            $table->tinyInteger('is_active')->default(1);
+            $table->integer('sort_order')->default(0);
+            $table->timestamps();
+        });
+
+        Schema::create('whatsapp_menu_options', function (Blueprint $table) {
+            $table->id();
+            $table->unsignedBigInteger('menu_id');
+            $table->integer('option_number');
+            $table->string('title', 255);
+            $table->enum('action_type', ['submenu', 'message', 'template', 'url', 'advisor', 'flow']);
+            $table->text('action_value')->nullable();
+            $table->tinyInteger('is_active')->default(1);
+            $table->integer('sort_order')->default(0);
+
+            $table->foreign('menu_id')->references('id')->on('whatsapp_menus')->onDelete('cascade');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('whatsapp_menu_options');
+        Schema::dropIfExists('whatsapp_menus');
+    }
+};

database/migrations/2026_04_24_000004_create_whatsapp_message_templates_table.php

@@ -0,0 +1,31 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('whatsapp_message_templates', function (Blueprint $table) {
+            $table->id();
+            $table->string('name', 255);
+            $table->string('template_name', 255);
+            $table->string('language_code', 10)->default('es');
+            $table->enum('status', ['pending', 'approved', 'rejected', 'paused'])->default('pending');
+            $table->text('body_text')->nullable();
+            $table->enum('header_type', ['none', 'text', 'image', 'video', 'document'])->default('none');
+            $table->string('header_text', 255)->nullable();
+            $table->string('footer_text', 255)->nullable();
+            $table->longText('components')->nullable();
+            $table->longText('example_parameters')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('whatsapp_message_templates');
+    }
+};

database/migrations/2026_04_24_000005_create_whatsapp_system_config_table.php

@@ -0,0 +1,39 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('whatsapp_system_config', function (Blueprint $table) {
+            $table->id();
+            $table->string('config_key', 255)->unique();
+            $table->text('config_value')->nullable();
+            $table->text('description')->nullable();
+            $table->timestamps();
+        });
+
+        // Seed default config keys
+        \DB::table('whatsapp_system_config')->insert([
+            ['config_key' => 'whatsapp_token',          'config_value' => '',    'description' => 'Token de acceso Bearer de Meta', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'phone_number_id',          'config_value' => '',    'description' => 'ID del número de teléfono en Meta', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'whatsapp_api_url',         'config_value' => 'https://graph.facebook.com/v22.0/', 'description' => 'URL base de la Graph API', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'webhook_verify_token',     'config_value' => '',    'description' => 'Token secreto para verificar el webhook', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'bot_enabled',              'config_value' => '1',   'description' => 'Activar/desactivar el bot (1/0)', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'welcome_message',          'config_value' => '¡Hola! Bienvenido. ¿En qué te podemos ayudar?', 'description' => 'Mensaje de bienvenida', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'default_no_match',         'config_value' => 'No entendí tu mensaje. Escribe MENU para ver las opciones.', 'description' => 'Mensaje cuando no se entiende la entrada', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'advisor_message',          'config_value' => 'Un asesor se comunicará contigo pronto.', 'description' => 'Mensaje al solicitar asesor', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'business_hours_enabled',   'config_value' => '0',   'description' => 'Validar horarios de atención (1/0)', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'business_hours_start',     'config_value' => '08:00', 'description' => 'Hora inicio de atención', 'created_at' => now(), 'updated_at' => now()],
+            ['config_key' => 'business_hours_end',       'config_value' => '18:00', 'description' => 'Hora fin de atención', 'created_at' => now(), 'updated_at' => now()],
+        ]);
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('whatsapp_system_config');
+    }
+};

database/migrations/2026_04_24_000006_create_whatsapp_scheduled_and_logs_table.php

@@ -0,0 +1,44 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('whatsapp_scheduled_messages', function (Blueprint $table) {
+            $table->id();
+            $table->unsignedBigInteger('user_id')->nullable();
+            $table->string('phone_number', 20);
+            $table->unsignedBigInteger('template_id')->nullable();
+            $table->string('template_name', 100)->nullable();
+            $table->string('template_language', 10)->nullable();
+            $table->longText('template_parameters')->nullable();
+            $table->enum('message_type', ['text', 'template'])->default('text');
+            $table->text('message_content')->nullable();
+            $table->date('scheduled_date');
+            $table->time('scheduled_time');
+            $table->enum('status', ['pending', 'sent', 'failed', 'cancelled'])->default('pending');
+            $table->datetime('sent_at')->nullable();
+            $table->text('error_message')->nullable();
+            $table->unsignedBigInteger('created_by')->nullable();
+            $table->datetime('created_at')->useCurrent();
+        });
+
+        Schema::create('whatsapp_webhook_logs', function (Blueprint $table) {
+            $table->id();
+            $table->longText('payload');
+            $table->text('response')->nullable();
+            $table->integer('status_code')->nullable();
+            $table->timestamp('created_at')->useCurrent();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('whatsapp_webhook_logs');
+        Schema::dropIfExists('whatsapp_scheduled_messages');
+    }
+};