- Text/interactive/button messages → NormalBot only, never escalates to AI
- Image/audio/video/document → AiBot.processMedia() if ai_for_media enabled,
else falls back to category greeting menu
- AiBot.processMedia() uses permission_type context so AI acknowledges uploads
for perm 3 and redirects others to their menu
- WpWebhook.handleMedia now calls BotRouter so the bot responds to media
- Admin UI: checkbox toggle "Procesar imágenes y archivos con IA" in AI tab
- categoryMenuFallback() extracted in BotRouter as shared helper
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Add 'goodbye' function: resets context + sends farewell with menu hint
- Add safety slice to 3 buttons in buildMenuResponse (WhatsApp hard limit)
- In hybrid mode: when greeting_menu is configured for the user's category,
use it as fallback instead of escalating to AI — prevents "Lo siento,
tengo problemas..." from appearing when nothing matches
- Expose buildGreetingMenu() as public for BotRouter access
- DB: fixed submenu_informes and submenu_ciclos from 4→3 buttons,
added salir flow (goodbye function) and salir/exit commands (company 2)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- NormalBot: nueva funcion api_report para descargar PDF/Excel del ERP y enviarlo por WhatsApp
- NormalBot: resolveMenu() para referenciar menus por nombre en los flujos
- WhatsAppSender: uploadMedia() y sendDocument() para envio de documentos
- BotRouter: guarda respuestas en conversations para visibilidad en el chat
- Script apply-menus.php con estructura completa de menus y endpoints
