diff --git a/services/NormalBot.php b/services/NormalBot.php
index c47ec48..bc1486f 100644
--- a/services/NormalBot.php
+++ b/services/NormalBot.php
@@ -139,16 +139,31 @@ class NormalBot
         $key      = $col['meta_key']   ?? '';
         $nextNode = $col['next_node']  ?? null;
         $validIds = $col['__valid_ids'] ?? null;
+        $labelMap = $col['__label_map'] ?? [];
 
-        if ($validIds !== null && !in_array(trim($input), $validIds, true)) {
-            return self::sendText(
-                '⚠️ Por favor selecciona una opción válida de la lista.',
-                $context['from'], $company
-            );
+        $resolved = trim($input);
+        if ($validIds !== null && !in_array($resolved, $validIds, true)) {
+            // Intento de match por label (útil cuando viene texto transcrito de audio)
+            $inputNorm = self::normalize($resolved);
+            $matched = null;
+            foreach ($labelMap as $label => $id) {
+                $lNorm = self::normalize((string)$label);
+                if ($lNorm === $inputNorm || str_contains($inputNorm, $lNorm) || str_contains($lNorm, $inputNorm)) {
+                    $matched = (string)$id;
+                    break;
+                }
+            }
+            if ($matched === null) {
+                return self::sendText(
+                    '⚠️ Por favor selecciona una opción válida de la lista.',
+                    $context['from'], $company
+                );
+            }
+            $resolved = $matched;
         }
 
         $formData        = $meta[$group] ?? [];
-        $formData[$key]  = trim($input);
+        $formData[$key]  = $resolved;
         $meta[$group]    = $formData;
         unset($meta['collecting']);
         ConversationContext::updateMetadata($ctxId, $meta);
@@ -198,6 +213,12 @@ class NormalBot
         $key        = $flow['meta_key']    ?? '';
         $nextNode   = $flow['next_node']   ?? null;
 
+        // Mapa label → id para match fuzzy (usado tanto en auto-select como en collecting)
+        $labelMap = [];
+        foreach ($items as $item) {
+            $labelMap[(string)($item[$labelField] ?? '')] = (string)($item[$valueField] ?? '');
+        }
+
         // Si el NLU extrajo entities, intentar auto-seleccionar sin mostrar lista
         $entities = $meta['__nlu_entities'] ?? [];
         unset($meta['__nlu_entities']);
@@ -205,9 +226,10 @@ class NormalBot
             $matchedId = null;
             foreach ($entities as $ev) {
                 $evNorm = self::normalize((string)$ev);
-                foreach ($items as $item) {
-                    if (self::normalize((string)($item[$labelField] ?? '')) === $evNorm) {
-                        $matchedId = (string)($item[$valueField] ?? '');
+                foreach ($labelMap as $label => $id) {
+                    $lNorm = self::normalize($label);
+                    if ($lNorm === $evNorm || str_contains($evNorm, $lNorm) || str_contains($lNorm, $evNorm)) {
+                        $matchedId = $id;
                         break 2;
                     }
                 }
@@ -238,6 +260,7 @@ class NormalBot
             'meta_key'    => $key,
             'next_node'   => $nextNode,
             '__valid_ids' => array_column($items, $valueField),
+            '__label_map' => $labelMap,
         ];
         ConversationContext::updateMetadata($ctxId, $meta);
         ConversationContext::updateNode($ctxId, 'collecting');