262 lines
8.1 KiB
Go
262 lines
8.1 KiB
Go
package controllers
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import (
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"log"
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"strconv"
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"strings"
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"github.com/gofiber/fiber/v2"
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"github.com/sujit-baniya/fiber-boilerplate/app"
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"github.com/sujit-baniya/fiber-boilerplate/pkg/models"
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"github.com/sujit-baniya/fiber-boilerplate/pkg/services"
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)
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// ─── Webhook de correo entrante ───────────────────────────────────────────────
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// Recibe notificaciones de SendGrid, Mailgun, etc.
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// POST /webhooks/soporte/:provider
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// provider: sendgrid, mailgun, generic
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func SoporteWebhook(c *fiber.Ctx) error {
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provider := c.Params("provider", "generic")
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cfg, err := models.GetSoporteWebhookActivo()
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if err != nil {
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log.Printf("[SoporteWebhook] Sin config activa: %v", err)
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return c.Status(200).JSON(fiber.Map{"ok": false, "error": "sin config"})
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}
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var emails []struct {
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From string `json:"from" form:"from"`
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Subject string `json:"subject" form:"subject"`
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Text string `json:"text" form:"text"`
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Html string `json:"html" form:"html"`
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Sender string `json:"sender" form:"sender"`
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FromName string `json:"from_name" form:"from_name"`
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}
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switch provider {
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case "sendgrid":
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var sg struct {
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From string `json:"from"`
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Subject string `json:"subject"`
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Text string `json:"text"`
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Html string `json:"html"`
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Sender string `json:"sender"`
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FromName string `json:"from_name"`
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}
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if err := c.BodyParser(&sg); err != nil {
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return c.Status(200).JSON(fiber.Map{"ok": false, "error": "body inválido"})
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}
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emails = append(emails, struct {
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From string `json:"from" form:"from"`
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Subject string `json:"subject" form:"subject"`
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Text string `json:"text" form:"text"`
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Html string `json:"html" form:"html"`
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Sender string `json:"sender" form:"sender"`
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FromName string `json:"from_name" form:"from_name"`
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}{From: sg.From, Subject: sg.Subject, Text: sg.Text, Html: sg.Html, Sender: sg.Sender, FromName: sg.FromName})
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case "mailgun":
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var mg struct {
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From string `form:"from"`
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Subject string `form:"subject"`
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Text string `form:"body-plain"`
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Html string `form:"body-html"`
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Sender string `form:"sender"`
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FromName string `form:"from_name"`
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}
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if err := c.BodyParser(&mg); err != nil {
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return c.Status(200).JSON(fiber.Map{"ok": false})
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}
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emails = append(emails, struct {
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From string `json:"from" form:"from"`
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Subject string `json:"subject" form:"subject"`
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Text string `json:"text" form:"text"`
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Html string `json:"html" form:"html"`
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Sender string `json:"sender" form:"sender"`
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FromName string `json:"from_name" form:"from_name"`
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}{
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From: mg.From, Subject: mg.Subject, Text: mg.Text,
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Html: mg.Html, Sender: mg.Sender, FromName: mg.FromName,
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})
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default:
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var generic struct {
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From string `json:"from"`
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Subject string `json:"subject"`
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Text string `json:"text"`
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Html string `json:"html"`
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}
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if err := c.BodyParser(&generic); err != nil {
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return c.Status(200).JSON(fiber.Map{"ok": false})
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}
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emails = append(emails, struct {
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From string `json:"from" form:"from"`
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Subject string `json:"subject" form:"subject"`
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Text string `json:"text" form:"text"`
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Html string `json:"html" form:"html"`
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Sender string `json:"sender" form:"sender"`
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FromName string `json:"from_name" form:"from_name"`
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}{
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From: generic.From, Subject: generic.Subject, Text: generic.Text, Html: generic.Html,
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})
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}
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for _, e := range emails {
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if e.From == "" || e.Subject == "" {
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continue
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}
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fromEmail := extractEmail(e.From)
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fromName := e.FromName
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if fromName == "" {
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fromName = extractName(e.From)
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}
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if fromName == "" {
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fromName = fromEmail
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}
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contenido := e.Text
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if contenido == "" {
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contenido = e.Html
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}
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contenido = strings.TrimSpace(contenido)
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if len(contenido) > 5000 {
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contenido = contenido[:5000]
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}
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ticket := &models.ProyectoTicket{
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AutorNombre: fromName,
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EmailFrom: fromEmail,
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Titulo: e.Subject,
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Descripcion: contenido,
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Estado: "abierto",
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Origen: "email",
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}
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if cfg.AsignarA != nil {
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ticket.AsignadoA = cfg.AsignarA
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}
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if err := models.CreateProyectoTicket(ticket); err != nil {
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log.Printf("[SoporteWebhook] Error creando ticket: %v", err)
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continue
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}
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log.Printf("[SoporteWebhook] Ticket #%d creado desde email (%s): %s", ticket.ID, fromEmail, e.Subject)
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// Notificar admin
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services.SendSoporteNotifAdmin(ticket)
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// Auto-responder
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if cfg.ResponderAuto {
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services.SendSoporteAutoRespuesta(ticket)
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}
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}
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return c.Status(200).JSON(fiber.Map{"ok": true})
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}
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// ─── Asignar ticket a usuario ─────────────────────────────────────────────────
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// PUT /app/tickets/:ticketID/asignar
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func AsignarTicket(c *fiber.Ctx) error {
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ticketID, _ := strconv.ParseUint(c.Params("ticketID"), 10, 32)
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type Req struct{ AsignadoID uint `json:"asignado_id"` }
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var req Req
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if err := c.BodyParser(&req); err != nil {
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return c.Status(400).JSON(fiber.Map{"error": "body inválido"})
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}
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if err := app.Http.Database.DB.Model(&models.ProyectoTicket{}).
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Where("id = ?", ticketID).
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Update("asignado_a", req.AsignadoID).Error; err != nil {
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return c.Status(500).JSON(fiber.Map{"error": err.Error()})
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}
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return c.JSON(fiber.Map{"ok": true})
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}
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// ─── Listar admins para asignación ────────────────────────────────────────────
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// GET /app/tickets/admins
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func GetSoporteAdmins(c *fiber.Ctx) error {
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var admins []models.Users
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app.Http.Database.DB.Where("is_admin = ?", true).
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Or("role_id IN (SELECT id FROM roles WHERE name = 'soporte' OR name = 'admin')").
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Find(&admins)
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type item struct {
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ID uint `json:"id"`
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Name string `json:"name"`
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}
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result := make([]item, 0)
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for _, a := range admins {
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result = append(result, item{ID: a.ID, Name: a.Name})
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}
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return c.JSON(result)
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}
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// ─── Configuración del webhook ────────────────────────────────────────────────
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func SoporteWebhookConfigPage(c *fiber.Ctx) error {
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cfg, _ := models.GetSoporteWebhookActivo()
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return c.Render("soporte_webhook", fiber.Map{
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"user": c.Locals("user"),
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"modules": c.Locals("userModules"),
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"cfg": cfg,
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}, "layouts/main")
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}
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func GetSoporteWebhookConfig(c *fiber.Ctx) error {
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cfg, err := models.GetSoporteWebhookActivo()
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if err != nil {
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return c.JSON(fiber.Map{"data": nil})
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}
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return c.JSON(fiber.Map{"data": cfg})
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}
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func SaveSoporteWebhookConfig(c *fiber.Ctx) error {
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type body struct {
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ID uint `json:"id"`
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Nombre string `json:"nombre"`
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Provider string `json:"provider"`
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ApiKey string `json:"api_key"`
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EmailDestino string `json:"email_destino"`
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ResponderAuto bool `json:"responder_auto"`
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MensajeAuto string `json:"mensaje_auto"`
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AsignarA *uint `json:"asignar_a"`
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}
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var b body
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if err := c.BodyParser(&b); err != nil {
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return c.Status(400).JSON(fiber.Map{"error": "body inválido"})
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}
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cfg := &models.SoporteWebhookConfig{
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Nombre: b.Nombre,
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Provider: b.Provider,
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ApiKey: b.ApiKey,
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EmailDestino: b.EmailDestino,
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ResponderAuto: b.ResponderAuto,
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MensajeAuto: b.MensajeAuto,
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AsignarA: b.AsignarA,
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Activo: true,
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}
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cfg.ID = b.ID
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if err := models.SaveSoporteWebhookConfig(cfg); err != nil {
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return c.Status(500).JSON(fiber.Map{"error": err.Error()})
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}
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return c.JSON(fiber.Map{"ok": true})
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}
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// ─── helpers ──────────────────────────────────────────────────────────────────
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func extractEmail(s string) string {
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s = strings.TrimSpace(s)
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if idx := strings.LastIndex(s, "<"); idx >= 0 {
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s = s[idx+1:]
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}
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if idx := strings.LastIndex(s, ">"); idx >= 0 {
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s = s[:idx]
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}
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return strings.TrimSpace(s)
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}
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func extractName(s string) string {
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s = strings.TrimSpace(s)
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if idx := strings.Index(s, "<"); idx >= 0 {
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return strings.TrimSpace(s[:idx])
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}
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return ""
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}
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